North Valley Internal Medicine is a healthcare provider that aims to cater to patients with diverse needs and personalities. The staff is described as friendly, patient, and kind, even when dealing with challenging individuals. They make an effort to explain procedures thoroughly and provide a positive experience, unlike some other healthcare facilities that may treat patients less than humanely. Patients have praised the staff, particularly for their handling of blood work and other procedures that can be difficult for some individuals. Overall, North Valley Internal Medicine seems to prioritize patient care and creating a welcoming environment for its diverse clientele.
I have been a patient with this practice for over ten years. The medical AND office staff are professional, kind, and helpful. They have always provided quality care, helped me resolve insurance issues, and listened to my needs. I wish all medical practices could be this amazing. Special thanks to Katie Bruce for making me feel like I’m taking care of myself. Special, special thanks to Jessie for being awesome. 😊
I have been going here for quite a few years now, and have never had anything but exceptional experiences. Dr. Genson and the nurse practitioners Ryan and Katie are all great, they all spend as much time as I need listening to my concerns. I have never felt rushed threw a visit, they listen and are very thorough when it comes to finding answers to my concerns. The front desk staff are always helpful, kind and accommodating, even squeezing me in when I am sick or have an emergency. The ladies that do the blood draws are nice and always gentle with there pokes. Last but definitely not least, I cant say enough about the office manager, (Dana) she goes above and beyond to… read full review
Love this office! All providers and staff are exceptional. Never have experienced a doctors office like this in my lifetime. Truly feel cared for and not just a number. I recommend this practice to all my friends and family.
2330 South Milford Road Ste 120, Highland, MI 48357
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