About Neu Urgent Care
Reviews for Neu Urgent Care
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Monday: 9AM - 9PM
Tuesday: 9AM - 9PM
Wednesday: 9AM - 9PM
Thursday: 9AM - 9PM
Friday: 9AM - 9PM
Saturday: 9AM - 6PM
Sunday: 9AM - 6PM
Based on patient reviews, Neu Urgent Care is a go-to place for many families. The quality of care is well beyond what is expected from other urgent cares or emergency rooms. One patient has been coming for a weekly treatment for about a year and found the staff attentive and helpful after getting everything lined up properly. Another patient first came years ago while passing through the area and was so pleased that they made it their primary care, noting it is worth the drive even from 45 minutes away. Dr. Jenny is frequently highlighted as an exceptional doctor who truly cares with her heart. She is described as very thorough, knowledgeable, gentle, and patient, explaining the whole process and reassuring patients. One patient noted that when Dr. Jenny is not working, the quality of the clinic goes down, with other doctors seeming to rush. The front desk staff and medical assistants are also praised for being professional, polite, kind, and offering to hold a patient's hand. The experience is often fast and friendly, with patients loving the place.
Me and my 4 children have been coming here for years for urgent care. I want to shoutout the doctor we love seeing. Dr. Jenny is very kind and everytime I come without one of my kids she asks about them by name. Its very rare when you see a doctor who knows all your kids names by heart. She always greets us with a smile and she makes visiting the doctors less stressful. I always feel well taken care of and she really knows her stuff. The front desk receptionists and nurses are all very nice too.
I used to feel anxious about going to the doctor, but this office has completely changed that for me. What started as a couple of urgent care visits turned into me choosing them for my primary care, and it has been one of the best decisions I've made.
Everyone in the office is welcoming, professional, and truly takes the time to listen and provide excellent care. Dr. Jenni has been especially wonderful—she is compassionate, knowledgeable, and always makes me feel heard and comfortable. She is the reason I made the switch to primary care, and I'm so grateful I did.
If you're looking for a medical team that genuinely cares about their patients, I highly...read full review
Excellent experience at Neu Urgent Care! Dr. Jenni was incredibly kind, attentive, and knowledgeable. She took the time to listen to my concerns, explain everything clearly, and made me feel genuinely cared for. The staff was friendly, and the entire visit was smooth and efficient. Highly recommend Dr. Jenni and Neu Urgent Care for anyone looking for quality, compassionate care!