About Neu Urgent Care

Based on patient reviews, Neu Urgent Care is a go-to place for many families. The quality of care is well beyond what is expected from other urgent cares or emergency rooms. One patient has been coming for a weekly treatment for about a year and found the staff attentive and helpful after getting everything lined up properly. Another patient first came years ago while passing through the area and was so pleased that they made it their primary care, noting it is worth the drive even from 45 minutes away. Dr. Jenny is frequently highlighted as an exceptional doctor who truly cares with her heart. She is described as very thorough, knowledgeable, gentle, and patient, explaining the whole process and reassuring patients. One patient noted that when Dr. Jenny is not working, the quality of the clinic goes down, with other doctors seeming to rush. The front desk staff and medical assistants are also praised for being professional, polite, kind, and offering to hold a patient's hand. The experience is often fast and friendly, with patients loving the place.

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Reviews for Neu Urgent Care

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  • May 2026

    I go here for a weekly treatment, it's been about a year. It took some work at first to get everything lined up properly between the pharmacy and my appointments, but we got it locked in. Specifically, Ali and Laura are attentive and helpful, and the usual front desk staff is as well.

  • Apr 2026

    I first came here years ago for urgent care because I was passing thru the area.

    I was pleased with the service I received and found out I could make this my primary care, which I did.

    I also live 45 minutes away but its worth the drive every time.

  • Mar 2026

    Amazing treatment by Dr Jenny. I came here after my foot was hit and my toenail was coming off. I had to get my whole toenail removed. It was a very painful process but Dr Jenny was so gentle and patient with me. I needed a lot of breaks and she was patient. She explained the whole process and reassured me the whole time. The compassion I received from Dr Jenny was top notch. The medical assistant came and offered to hold my hand too. This will be my go-to urgent care from now on.

Hours

Monday: 9AM - 9PM
Tuesday: 9AM - 9PM
Wednesday: 9AM - 9PM
Thursday: 9AM - 9PM
Friday: 9AM - 9PM
Saturday: 9AM - 6PM
Sunday: 9AM - 6PM

Location

624 E 9 Mile Rd, Hazel Park

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