About Dolphin Pool & Spa
Dolphin Pool & Spa is a renowned pool and spa company serving Northern and Central Michigan since 1998. They offer a wide range of services, including new pool design, construction, and renovations, as well as repair and maintenance for both swimming pools and hot tubs/spas. Customers have praised the company's expertise, professionalism, and commitment to delivering high-quality results. Whether you need a new in-ground pool, an above-ground option, or simply require repairs and renovations, Dolphin Pool & Spa is the go-to choice for pool and spa needs in the region. With their experienced team and dedication to customer satisfaction, they have earned a reputation as Michigan's preferred pool and spa professionals.
Where do I start? I hired them to install a new liner. I told them I didn't want a light put back in the pool. They cut a hole in the liner anyway, and I had to pay for a light. They told me I wouldn't need to coping anymore to hold the liner in place. They put coins in certain spots and said that was temporary. Three summers later and I am still needing the coins to hold it in place. The worst part though is the leak. I told them that I was loosing water too fast a month after the liner was installed. I was told it was just hot out and it was due to evaporation. They didn't even come look at it! It took me another season to prove there was a leak. They came out and said they fixed it. It still leaked. Despite a leak going on for a couple years they kept putting me off until they found time to look at it again. Imagine a plumber saying that! I hired a new company and they found the leak at the stairs and fixed it. I lost a lot of money in running my well to add water and adding more chlorine. Who knows the damage the water has done under my pool. I couldn't afford a lawyer or I would have taken them to court. I have pictures, texts, and documents to prove all of this. This is the worst business Ive ever worked with.
I would recommend this company to anyone interested in a pool. They were quick to install and always promptly answer any questions I have. Thank you for being an AMAZING company. 😊
Dolphin Pool and Spa is a top notch company to deal with. Jeff, Kami and their entire crew are professional and beyond patient. We built a new home and this company installed the pool alongside of a construction zone. They had many things that they could have complained about, yet never once did. Their patience and ability to work with their customers is above and beyond. I have called Jeff numerous times with questions and he always tells me it’s ok and to call with anything. We are so happy with our dream becoming a reality. If you are considering putting in any type of pool, this is your company. Highly, highly recommend! 🛝🧬🏊♀️🏖🤽♀️