Grandville Health Center | University of Michigan Health-West

Jan 2025

Saw a Dr for cysts on my scalp. Something I've had removed previously (different dr). They tried to tell me they couldn't do 3 bumps in one sitting (mind u previous Dr who was not a dermatologist did 5 in one sitting), they got me scheduled and 3 weeks priorto my appointment they rescheduled it. Then 2 weeks before my scheduled appt called to tell me it had to be done on a different day because they didn't do procedures on that day. I flat out canceled my appointment and will not be returning. This place is very unprofessional!!

Dec 2024

I am beyond frustrated and disappointed with my experience at this doctor's office. Despite repeatedly expressing my concerns and symptoms, the doctor completely dismissed my complaints during my visits. I was rushed through appointments, and my health issues were never taken seriously.

Now, I am dealing with serious health complications that could have been avoided if my concerns had been properly addressed. The lack of attention and care has caused me significant harm, and I feel completely ignored and unsupported. I trusted this office with my health, and I deeply regret it. I would not recommend this practice to anyone. It's a shame that patients' well-being...read full review

Aug 2024

One star is generous. I went to this location for months, begging to be heard - only to be dismissed and misdiagnosed. Their misdiagnoses almost cost me my life, and has potentially caused me to be unable to have children. I was being treated for ‘bronchitis’ over the course of 3 months. Turns out what I had was actually cancer. By the time I was diagnosed, it progressed to stage 4 and by then I had also developed SVC Syndrome.
I'm still paying for the misdiagnosis today and will carry the trauma for the rest of my life.