Schaafsma Heating & Cooling

Schaafsma Heating & Cooling is a Grand Rapids-based company that provides a great variety of services for heating and cooling systems. These services include repair, replacement, service, and maintenance for boilers, furnaces, heat pumps, central air conditioning, and ductless mini-splits. Customers often mention the helpful and professional staff, praising their thoroughness and knowledge. The company's technicians are known for being friendly, professional, and well-informed. They also follow thoughtful policies like putting booties over outdoor shoes before entering homes, which customers appreciate. The company’s team is committed to doing great work, even on complex systems that have been pieced together over the years. Technicians like Deiber, Connor, and Andrew were courteous and professional, keeping customers informed and explaining what they were doing. They were also knowledgeable, finding issues promptly and offering follow-up options. Service tech gave great pointers to help clean out the AC to help it run smooth. They gave the heating system and A/C a complete check and clarified issues with setting the Ecobee Thermostat. Overall, Schaafsma Heating & Cooling is recognized for providing excellent service and a positive customer experience.