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Rx Optical, a MyEyeDr. Company
3083 28th St SE, Grand Rapids
Directions Call Website Suggest an Edit
3083 28th St SE, Grand Rapids
Directions Call Website Suggest an Edit
I had a trip and fall which caused me to break my glasses. They were my only pair, and I currently do not have any vision insurance. I was beyond stressed and in a reckless panic. My prescription is -3.75 with astigmatism. Those who don’t know what that means, it means I am blind. Everything was a huge blur. So I immediately booked an uber and had the driver take me to the nearest eye place. When I arrived the office was super busy! Panic took over me once again because I knew it would be a while. Upon entering I was greeted with in seconds by Ray the manager. She informed me that someone would be with me shortly. She was helping another person. She informed me that... read full review
I have been to the location on 28th street a few times in the last year to fix my glasses and they have always helped me out every time. I have never left disappointed in the service. I’m not a patient there but they wanted to make right what my eye doctor did to my frames/lens. Highly recommend!
Ray is absolutely phenomenal! She’s efficient, incredibly knowledgeable, and gives honest, thoughtful feedback when helping you choose frames. She instantly knew what worked best for my facial structure and pointed out details I never would have noticed on my own. On top of that, she has a great sense of humor that made the entire experience fun and relaxed. Everything was 100% worth it, and I will definitely be back! I visited several eyeglass stores before coming here, and after this experience, I won’t need to go anywhere else. They also have an amazing selection of frames throughout the store. Highly recommend!