About Rx Optical, a MyEyeDr. Company
Rx Optical, a MyEyeDr. company, provides a welcoming and attentive environment for its customers. The staff takes the time to ensure customers find the right glasses for their needs and answer any questions they may have. General manager Morgan Embrey has been noted for her exceptional service, listening well and providing help with prescription sunglasses, regular eyewear, insurance, and logistics. The lighting is perfect for trying on glasses, and there is a professional yet friendly atmosphere. A wide variety of glasses is available, and customers have reported positive experiences, including instances where staff helped fix issues with frames from other locations. Some customers have even purchased multiple pairs. The location is also described as having low traffic, reducing distractions. Overall, customers have praised the professional and knowledgeable staff, as well as the great selection of glasses, highlighting the excellent customer service they received during their visits.
Great experience here getting my contacts. Morgan, Maddie, and Deven were all incredibly friendly, professional, and helpful throughout my visit. They made the process smooth from start to finish and took the time to explain everything clearly. Excellent customer service and a welcoming atmosphere—highly recommend this location!
The entire staff (especially Peyton) were exteremly knowledgeable; helpful and friendly. Will definitely recommend this office to both my family and friend’s. Peyton went out of her way to assist me in obtaining a soon to be discontinued glasses frame. Am extremely satisfied!
Maddie at the knapps corner location was great she took time to help pick out the left pair of glasses and when the glasses came in she took time to make sure the fit properly and did not slid down my nose. Thank you Maddie for taking the time to help.