Can’t say enough about Bree at Lincare GrandRapids MI. She clearly enjoys her job! Her intro class is outstanding, with so much info that was presented beautifully. She’s a kind pleasant soul as well!
October 2025
In a time of terrible customer service, my experience at the Lincare Broadmoor site was an absolutely refreshing reminder that great service still exists. I have used CPAPs for over 15 years now, sourced from two other suppliers in town and one online. After today, I have no reason to work with anyone other than Lincare. First, Raven was helpful interfacing with my sleep doc's office. Then today, my day of pickup, Bree and Dirk were knowledgeable and extremely pleasant in guiding me down the learning curve of this new machine, an Airsense 11. Now, if only they could offer training to other service providers in my world on how to delight customers... read full review
October 2024
I don't appreciate the daily calls and multiple daily text messages when they feel it's time for me to re order supplies. I find myself not wanting to deal with them, even when I'm ready to order. I wish there was some way to stop the nagging.
Can’t say enough about Bree at Lincare GrandRapids MI. She clearly enjoys her job! Her intro class is outstanding, with so much info that was presented beautifully. She’s a kind pleasant soul as well!
In a time of terrible customer service, my experience at the Lincare Broadmoor site was an absolutely refreshing reminder that great service still exists. I have used CPAPs for over 15 years now, sourced from two other suppliers in town and one online. After today, I have no reason to work with anyone other than Lincare.
First, Raven was helpful interfacing with my sleep doc's office. Then today, my day of pickup, Bree and Dirk were knowledgeable and extremely pleasant in guiding me down the learning curve of this new machine, an Airsense 11.
Now, if only they could offer training to other service providers in my world on how to delight customers... read full review
I don't appreciate the daily calls and multiple daily text messages when they feel it's time for me to re order supplies. I find myself not wanting to deal with them, even when I'm ready to order. I wish there was some way to stop the nagging.