GRmetro Heating and Cooling, established in 2015, offers a range of HVAC services, including air conditioning repair and installation, furnace installation, and indoor air quality solutions. Their team of professionals provides excellent customer service, with responsive office staff and friendly, competent technicians who consistently deliver quality results. Reviews praise their thorough explanations, follow-ups, and willingness to go above and beyond to ensure customer satisfaction. Customers have appreciated their quick response during extreme weather, such as turning on the air conditioning during 90-degree heat when other companies could not. Talon, one of their technicians, was praised for being personable, respectful, and knowledgeable, offering helpful tips to improve efficiency even on systems not being upgraded. The company's professionalism and honesty are highly valued, with technicians like David Batt going above and beyond to fix urgent issues, such as repairing wiring and addressing problems caused by rodents. The knowledgeable and highly qualified technicians take the time to explain everything in detail and provide reasonable solutions, making them a trusted choice for homeowners in the Grand Rapids area. They are highly professional, super friendly, and a company that can be trusted to take care of home needs.
Excellent service! Very professional, punctual and friendly. The work was done carefully and efficiently, and everything is working perfectly. They also took the time to explain what they were doing and answer our questions. We are very happy with the service we received today and highly recommend GRmetro Heating and Cooling. Thank you for the great service!
We needed a new HVAC system and GR Metro was professional and fairly priced. They made sure we were taken care of every step of the way and continue to do so as we maintain our systems. We highly recommend them!
Always a great experience when working with GR Metro! They are always on time, professional, and friendly. Appreciate the reminders from the office for annual inspections. The technicians take the time to explain each item on the tune up checklist so I can make an informed decision. No high pressure sales, just good service!
429 Covell Avenue Northwest, Grand Rapids, MI 49504
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