About Christian Brothers Automotive Plainfield
Christian Brothers Automotive Plainfield is a car repair shop that prioritizes honesty, transparency, and customer service. Customers praise the shop's knowledgeable and experienced technicians, as well as their detailed explanations of repairs and the digital communication updates provided. The shop offers a variety of services, including suspension work, brake repairs, and general maintenance. Customers appreciate the shop's commitment to providing upfront estimates and completing work efficiently. The comfortable waiting room and shuttle service add to the positive customer experience. At Christian Brothers Automotive Plainfield, customers feel confident that they are receiving quality repairs at a fair price. Recently, the shop has been praised for quick turnaround times, with repairs often completed within 24 hours, and for effective communication throughout the process. Customers have shared experiences of being helped promptly in emergencies, such as a car breaking down during a trip, and receiving helpful guidance on prioritizing repairs. The staff is described as friendly, knowledgeable, and willing to go above and beyond to resolve issues, including fixing problems caused by other dealerships. Overall, the shop continues to earn trust through its professionalism, fair pricing, and dedication to customer satisfaction.
Would definitely recommend this shop. great communication, knowledge, and high quality work that is done quickly. Very honest, kind, and straight forward. I will definitely be a returning customer.
After receiving MUCH positive feedback about the honesty and integrity of this location and its owner, Tom MacInnes, and his mechanics, we took our 2022 Grand Cherokee to them for a complete evaluation before we drove across the country. We knew of no existing problems with the car but, we trusted them to tell us what if anything we would need done to ensure safe driving. They did a very comprehensive examination and performed only what needed to be done to ensure our safety. We were kept informed all along the process. Nothing was done without our approval. The work was done with expert care and knowledge, and in a timely and very affordable way!
We could not have...read full review
One of the best experiences I've had at a mechanic shop. They give you a full diagnoses with pictures and videos at every step. They were super honest with me about what actually needed to be done and what could wait until I could afford it. When I had a sensor come on a few weeks after my last visit they did another diagnostic and took care of it for free. They also offered to give me a ride back home and pick me up! I will never go anywhere else.