Another pleasant experience over the weekend at our local Sam's. After much frustration trying to redeem some Sam's club cash that we had available, we were directed to customer service where Tarah worked her magic. She was courteous and very attentive, solving our needs. She is truly a credit to the staff at this location . The entire team at this particular location does a great job! We will surely miss this location when we relocate to South Carolina in a couple months time...
M Belle Gniewek
May 2023
product selection, prices, and customer service
Danielle R.
Apr 2023
First, I had not known Sam's Club is a membership only. Today, I walking into Sam's Club and was greeted by the most unfriendly and rude women I have ever met in customer service. Instead of just simply informing us on the membership program and giving us a bit of direction on how to get a membership she instead made us feel incredibly stupid. She made remarks like, "what are you doing here then, this is not Walmart." I can confidently say I will NEVER return to another Sams Club again. Maybe after you teach your employees simple respect.
Tammy Johnson
Apr 2022
Sam's Club for the win today. Bought one of their large fresh pot pies for dinner tonight; had to slam on my brakes to avoid hitting a non-merging vehicle on the way home; Sam's Club graciously allowed me to exchange my mangled dinner for a new one. I called ahead of time to explain what happened and even though it was no fault of their own and didn't happen while still on their property, they still came through for me. Thank you so very much!
Julie N.
Dec 2021
Since starting my Sam's Club membership a few years ago, this was one of the first locations I regularly patronaged at. Firstly, I need to preface that my rating is slightly inflated because I am comparing it to Sam's Club locations generally and NOT based on Sam's Club's deals and item selection in general (since that is mostly same in most locations nearby). In terms of Sam's Club membership in general, it's definitely worth the money especially in the first year since they often has deals for new members. I've also seen my friend keep an eye on her emails/mailings and occassionally pick up free items thru Sam's Club. It was my bad that I missed the $10 off for curbside pick up recently... :( Compared to Costco membership, the annual fee is definitely cheaper, and Member's Mark (similar to Costco's Kirkland brand) has a limited selection of items they make in bulk... Also, their produce at the Grand Blanc location seem better than the local other Sam's Club locations for some reason! Overall, I'm still planning to frequent Sam's Club for my household items and curbside pickup makes things much easier! Maybe when Member's Mark has a solid version of toilet paper that competes with Kirkland's bath tissue, I'd regularly choose Sam's Club over Costco. Summary: Staff - friendly Parking - plenty Lines for Checkout - minimal/nonexistent Stocked Shelves - never an issue Will I renew my membership? - yes
Rohan K.
Oct 2021
The premium gas there is not good it may be cheap but it's cheap for a reason. Had it pop up a check engine light in my car For bad gas
Wayne Wodtke
Sep 2021
This location is always well stocked and clean, and the pharmacy staff is fantastic! Fady, Carol and everyone in the pharmacy always go above and beyond with service, friendliness and assistance with any questions we have. Wouldn’t go anywhere else.
Jim Seamon
May 2021
Fady in the pharmacy is really good at what he does. Came back for my second covid shot and asked how I handled the first one, gave tips and advice for the second.
YNot D.
Dec 2019
Making me check my receipt as I'm walking out the door? Really? I have to wait in the line to leave because you have to check every single customer to see if they have shoplifter. If you don't trust your customers maybe you should let be in business. The security cameras and membership cards and fees aren't enough? No class and disrespectful!
Susie M.
Jan 2019
I have been members of both Sam's Club and Costco but this is right by my house and we do t have a Costco close. The staff is always super friendly and helpful. I like several of their products and we do save money shopping here. I just wish this location had a gas station. If they did then it would be perfect.
Thomas B.
Another pleasant experience over the weekend at our local Sam's. After much frustration trying to redeem some Sam's club cash that we had available, we were directed to customer service where Tarah worked her magic. She was courteous and very attentive, solving our needs. She is truly a credit to the staff at this location . The entire team at this particular location does a great job! We will surely miss this location when we relocate to South Carolina in a couple months time...
M Belle Gniewek
product selection, prices, and customer service
Danielle R.
First, I had not known Sam's Club is a membership only. Today, I walking into Sam's Club and was greeted by the most unfriendly and rude women I have ever met in customer service. Instead of just simply informing us on the membership program and giving us a bit of direction on how to get a membership she instead made us feel incredibly stupid. She made remarks like, "what are you doing here then, this is not Walmart." I can confidently say I will NEVER return to another Sams Club again. Maybe after you teach your employees simple respect.
Tammy Johnson
Sam's Club for the win today. Bought one of their large fresh pot pies for dinner tonight; had to slam on my brakes to avoid hitting a non-merging vehicle on the way home; Sam's Club graciously allowed me to exchange my mangled dinner for a new one. I called ahead of time to explain what happened and even though it was no fault of their own and didn't happen while still on their property, they still came through for me. Thank you so very much!
Julie N.
Since starting my Sam's Club membership a few years ago, this was one of the first locations I regularly patronaged at. Firstly, I need to preface that my rating is slightly inflated because I am comparing it to Sam's Club locations generally and NOT based on Sam's Club's deals and item selection in general (since that is mostly same in most locations nearby). In terms of Sam's Club membership in general, it's definitely worth the money especially in the first year since they often has deals for new members. I've also seen my friend keep an eye on her emails/mailings and occassionally pick up free items thru Sam's Club. It was my bad that I missed the $10 off for curbside pick up recently... :( Compared to Costco membership, the annual fee is definitely cheaper, and Member's Mark (similar to Costco's Kirkland brand) has a limited selection of items they make in bulk... Also, their produce at the Grand Blanc location seem better than the local other Sam's Club locations for some reason! Overall, I'm still planning to frequent Sam's Club for my household items and curbside pickup makes things much easier! Maybe when Member's Mark has a solid version of toilet paper that competes with Kirkland's bath tissue, I'd regularly choose Sam's Club over Costco. Summary: Staff - friendly Parking - plenty Lines for Checkout - minimal/nonexistent Stocked Shelves - never an issue Will I renew my membership? - yes
Rohan K.
The premium gas there is not good it may be cheap but it's cheap for a reason. Had it pop up a check engine light in my car For bad gas
Wayne Wodtke
This location is always well stocked and clean, and the pharmacy staff is fantastic! Fady, Carol and everyone in the pharmacy always go above and beyond with service, friendliness and assistance with any questions we have. Wouldn’t go anywhere else.
Jim Seamon
Fady in the pharmacy is really good at what he does. Came back for my second covid shot and asked how I handled the first one, gave tips and advice for the second.
YNot D.
Making me check my receipt as I'm walking out the door? Really? I have to wait in the line to leave because you have to check every single customer to see if they have shoplifter. If you don't trust your customers maybe you should let be in business. The security cameras and membership cards and fees aren't enough? No class and disrespectful!
Susie M.
I have been members of both Sam's Club and Costco but this is right by my house and we do t have a Costco close. The staff is always super friendly and helpful. I like several of their products and we do save money shopping here. I just wish this location had a gas station. If they did then it would be perfect.