worst experience I have ever had at an eye doctor. the doctor was great. the lady "helping" me pick my glasses was the least helpful and nice person I've ever dealt with. she seemed bothered with helping me and me asking questions about prices. she didn't help me at all. i left feeling worse than when I walked in. I won't be coming back.
August 2019
Doctors are very thorough. Everyone is extremely helpful and friendly. We just moved here and I am so happy we chose Gaylord Eye Care Center for all of my families eye care needs.
May 2019
Went there for about 4 years. The doctors are great. However, billing has charged us significantly more than they should have, according to my insurance rep. According to the insurance provider, these guys aren't billing it correctly for insurance that originates from out-of-state. When presented with info from the insurance company, and even once with the insurance rep on speaker-phone, they still haven't corrected the mistake. $100s of dollars later they have lost my business. Anybody who works for a corporation based out of state, check carefully that they bill everything correctly, or purchase in-state insurance.
worst experience I have ever had at an eye doctor. the doctor was great. the lady "helping" me pick my glasses was the least helpful and nice person I've ever dealt with. she seemed bothered with helping me and me asking questions about prices. she didn't help me at all. i left feeling worse than when I walked in. I won't be coming back.
Doctors are very thorough. Everyone is extremely helpful and friendly. We just moved here and I am so happy we chose Gaylord Eye Care Center for all of my families eye care needs.
Went there for about 4 years. The doctors are great. However, billing has charged us significantly more than they should have, according to my insurance rep. According to the insurance provider, these guys aren't billing it correctly for insurance that originates from out-of-state. When presented with info from the insurance company, and even once with the insurance rep on speaker-phone, they still haven't corrected the mistake. $100s of dollars later they have lost my business. Anybody who works for a corporation based out of state, check carefully that they bill everything correctly, or purchase in-state insurance.