About Rite On Auto Service & Parts
Rite On Auto Service & Parts is a trusted dealership. The staff is described as helpful, caring, understanding, polite, informative, friendly, and professional. They go above and beyond for customers. Multiple reviews note satisfaction with the service done in a timely manner and with vehicles driving well after repairs. The business makes improvements in customer service. While one experience noted a process that was not the smoothest regarding diagnostic fees, the work that was done was done right, leading to an overall satisfied experience. Service experts are noted for being on time and professional, even for at-home inspections. Customers report purchasing multiple vehicles and plan to continue coming back.
Coming to Pat Milliken I was extremely Pleased with MY service done in a timely manner Staff
Always so helpful, caring and understanding
Polite and informative THANK YOU 🙏
First time using Pat Milliken Ford. The staff went above and beyond in finding my exact vehicle. Robb Roberts secured a vehicle that I wasn’t sure was available anywhere. Trusted dealership for sure.
At first the experience was a little bumpy as every diagnostic resulted in additional quotes to fix - I was told none of the excessive diagnostic fees would apply to any of the repairs, which wasn’t how it was explained to me at drop off. There wasnt really any diagnosis required outside of checking the error code, so I expected most of what I was committed to up front would roll over into the fixing part. But after speaking with management (and still getting stonewalled about the costs to repair) the car was returned to me and some of the lower-hanging work had actually been done at the initial quoted price. The car is driving well, and I have no complaints. It...read full review