I needed to have a gas dryer disconnected in order to receive a new one. Made an appointment on line, received a follow-up call within a hour. Appointment confirmed and gave additional info. Received a call on the day of appointment, (an hour prior to scheduled time) informing me that technician had been dispatched. Technician (Ryan) arrived, surveyed the job and started to work. The dryer was disconnected, but a new gas line had to be installed. Ryan installed a new line and disconnected the dryer. He was very informative on what he was doing and very professional. I will definitely call this company if I require additional plumbing repairs. Thank you!
May 2025
First off, you must use Bryan B, from Water Works Plumbing. This guy is exceptional !!! I had a critical gas line issue that needed to be corrected. Not only did Bryan prepare a plan to fix this, but also put together a contingency plan in case we had unknown issues arise. Bryan is a highly skilled professional. very well mannered, and will be my recommended choice in the future. Water Work Plumbing was recommended by the Inside/Outside Guys, on WJR. They are an exceptional Plumbing company to work with
August 2025
I've called Waterwork 8-10 times since moving to the area. They've conducted sewer line scopes and sewer line cleaning, fixed a leaky bathtub pipe, installed a backup sump and reverse osmosis system, etc. Service has typically been great, with good results and thorough explanation of the problem and/or work to be done.
Expectedly, quality of service can be dependent on the particular technician. I recently had an unsatisfactory experience with a technician who didn't perform much inspection, fully address the issues, or explain anything. However, I contacted Waterwork with my concerns and they quickly sent out a different technician for... read full review
I needed to have a gas dryer disconnected in order to receive a new one. Made an appointment on line, received a follow-up call within a hour. Appointment confirmed and gave additional info. Received a call on the day of appointment, (an hour prior to scheduled time) informing me that technician had been dispatched. Technician (Ryan) arrived, surveyed the job and started to work. The dryer was disconnected, but a new gas line had to be installed. Ryan installed a new line and disconnected the dryer. He was very informative on what he was doing and very professional. I will definitely call this company if I require additional plumbing repairs. Thank you!
First off, you must use Bryan B, from Water Works Plumbing. This guy is exceptional !!! I had a critical gas line issue that needed to be corrected. Not only did Bryan prepare a plan to fix this, but also put together a contingency plan in case we had unknown issues arise. Bryan is a highly skilled professional. very well mannered, and will be my recommended choice in the future. Water Work Plumbing was recommended by the Inside/Outside Guys, on WJR. They are an exceptional Plumbing company to work with
I've called Waterwork 8-10 times since moving to the area. They've conducted sewer line scopes and sewer line cleaning, fixed a leaky bathtub pipe, installed a backup sump and reverse osmosis system, etc. Service has typically been great, with good results and thorough explanation of the problem and/or work to be done.
Expectedly, quality of service can be dependent on the particular technician. I recently had an unsatisfactory experience with a technician who didn't perform much inspection, fully address the issues, or explain anything. However, I contacted Waterwork with my concerns and they quickly sent out a different technician for... read full review