Kitchen Master

Kitchen Masters renovated our entire downstairs—the kitchen, laundry room, and family room—and also updated one bathroom (not a full remodel, since those were done five years ago). They completed some electrical work upstairs as well.
Overall, we’re happy with the results. If I could give 4.5 stars, I would, but I rounded up to 5 stars. The cabinets from Pioneer Cabinetry look great, though a few handles were installed slightly off by a few millimeters (something we only noticed after a couple of months). The electrical subcontractors could improve on final details and cleanup: switches were initially placed in an odd order, they broke two access panels (later replaced), and left sawdust behind. A few personal items were accidentally discarded, and the laundry room design could have been better planned—two drawings didn’t account for the six-inch clearance needed behind the washer and dryer.
On the positive side, the flooring subcontractor (Abbey Floors) was excellent and quickly resolved a wood floor installation issue. The countertop subcontractor was great to work with, and Kitchen Masters’ designer Megan was fantastic. The painter worked hard and did a great job. The owner also came to our home several times to ensure we were satisfied, which we truly appreciated.
If you choose Kitchen Masters, know that the process works best as a partnership between the homeowner and the project manager. Review all drawings carefully before the project begins, ask for additional drawings if needed, and double-check measurements, clearances, and appliance sizes yourself. This was our second major project with contractors, and while Kitchen Masters could improve on final details, they are a good company to partner with if you’re willing to stay engaged. They were also better than our previous bathroom contractors at fixing issues to our satisfaction.
Pricing was reasonable compared to other quotes, though in the end we were close to the same cost. I’d call our project a upper-mid tier project—Bosch appliances, quartzite countertops, and engineered hardwood—but not over the top like Wolf, Sub-Zero, solid hardwood, or rare marble.

Absolutely wonderful, from start to finish the most professional and easy to work with with company that we have come across in a long time. You can really tell from their stream lined service that they have been doing this a long time. All of the tradesman in and out of the house were respectful and courteous. 10 out of 10

Thank you Kitchen Master for bringing our vision to life in our powder room and primary bath. The workmanship and quality is exceptional. We enjoyed working with all the staff and trades.