About Blue Water Equine Hospital
Blue Water Equine Hospital is highly praised for its compassionate and professional care. The staff and veterinarians respond quickly, especially in emergency situations, providing prompt and knowledgeable assistance. Clients appreciate the thorough exams and the time taken to explain treatments and procedures, ensuring they feel supported and informed. The veterinarians are patient, kind, and respectful, often taking extra time to care for both the animal and the owner during difficult moments, such as end-of-life care or injuries. The clinic's team is known for being professional, supportive, and reassuring, making challenging experiences more manageable. After hours or emergency calls are handled efficiently, with staff arriving quickly to provide care and comfort. Many clients have found the transition to Blue Water Equine Hospital smooth, especially after previous veterinarians retired, and they trust the team to provide the best possible care for their animals. Overall, the clinic’s dedication to the animals’ well-being, combined with their empathetic approach, leaves clients feeling grateful and confident in the care their animals receive.
We would like to express are gratitude to Dr.Helm, Susan & Kim @ Blue Water Equine along with other staff I don't know by name. Our horse, Champ had been diagnosed with PPID several years ago & the compassion and expertise was definitely 5 star in caring for our boy.
Unfortunately, we had to say goodbye to him this past Saturday due to his inability to get up after he had laid down. Dr. Helm was on call & we were comforted that the one who had so lovingly cared for him helped us say goodbye. I would highly recommend Dr.Helm & her staff.
Dr. Urich (spelling?) was so kind and thorough. He even was patient enough for me to try to patch my trainer in on the call, which took me multiple tries because I am not tech-savvy. I had never met him before but purchased a horse from the area and I could not be more pleased! But, that's not all ... the staff (Susan, Megan, and others) was soooooo helpful. They knew this was an urgent situation and helped me through the process with such compassion. I received multiple phone calls and emails acknowledging my concerns and keeping me updated during the whole process. If you are in the area, I would HIGHLY recommend Blue Water Equine Hospital!
Dr.Mason is so gentle and patient with my young horses. My horse Kiz tried to play with him and his tech by taking their clipboard. Dr. Mason then had to catch my other horse for the exam - he did. I have used Bluewater for all my horses over the years - for 8 years now. All the staff and doctors are wonderful - Thank you all so much🐴💕 a fellow Vet Tech