Russell Miller was professional, kind, provided and clear communication. He is an excellent service advisor, he delivered exceptional, 5-star service. I highly recommend keeping him on the team as he is a valuable add to the company.
December 2022
I had fueling issues with my 2020 Ram, after calling around to a few dealerships in the area that had no clue what I was talking about and couldn't give me a loaner, Ray Laethem knew exactly what my issue was on the phone, gave me a loaner, and fixed my truck under warranty in a few days along with a leaking exhaust flange I hadn't noticed! I will gladly drive the extra distance to Ray Laethem past the closer dealers in my area if I have any future issues with my vehicle.
December 2020
The sales and service team will jump through hot coals to make sure your experience is 5-star. They also have a courtesy car that will shuttle you home during your service appointment. Also, the dealerships Jeep Wrangler selection is always the best lineup in metro-Detroit.
Russell Miller was professional, kind, provided and clear communication. He is an excellent service advisor, he delivered exceptional, 5-star service. I highly recommend keeping him on the team as he is a valuable add to the company.
I had fueling issues with my 2020 Ram, after calling around to a few dealerships in the area that had no clue what I was talking about and couldn't give me a loaner, Ray Laethem knew exactly what my issue was on the phone, gave me a loaner, and fixed my truck under warranty in a few days along with a leaking exhaust flange I hadn't noticed! I will gladly drive the extra distance to Ray Laethem past the closer dealers in my area if I have any future issues with my vehicle.
The sales and service team will jump through hot coals to make sure your experience is 5-star. They also have a courtesy car that will shuttle you home during your service appointment. Also, the dealerships Jeep Wrangler selection is always the best lineup in metro-Detroit.