Photos for New McFall Brothers Funeral Home (Westside Chapel)
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Add your commentNew McFall Brothers Funeral Home (Westside Chapel)
9419 Dexter Ave, Detroit
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Easy going, up front, fair, honest, on top of every issue, and quick to respond; that's how I describe Michael Kemp, owner of New McFall Brothers Funeral Home.
Prior to talking with Michael I thought that my choice of a funeral director was settled until it wasn't. I had been referred to another funeral director by someone that works with that other director and in whom I have confidence. However, after a bad experience there concerning unresponsiveness, arrogance, and a failure to own his shortcoming, I had to search for another. That's when I found Michael Kemp and I'm SO glad that I did. His ease of communication left me feeling... read full review
I want to give a huge THANK YOU to the New McFall Brothers Funeral Home. They were phenomenal and they have never let us down. We started this journey using a different well known funeral home closer to home in Southfield. After receiving cold and less than stellar customer service, we made the decision to go with who we knew and trusted, the New McFall Brothers. We were met with EXEMPLARY customer service, compassion, support, and excellent care and presentation of our loved one. McFall Brother's treated our family as if we were their family...and I mean it. They matched and exceeded everything offered to us by the Southfield Funeral home...not in competition.... read full review
I cannot give enough praise to the staff here. I am under 30 years old and had to plan a service for my Mother. This was a new experience for me and I dreaded having to step up to the plate. Mr Kemp, Julius and Ms Genisse were very hospitable and professional. They made this process simple and a little bit easier to bear. They paid attention to every detail and even made me laugh and smile a few times. Very kind staff and nice facility with affordable options. I will forever speak highly of this place and remember how they helped my family during such a devastating time. From the family of Leticia Benson.