Heritage Optical Center is a highly recommended optical store located in the heart of Detroit. Customers praise the excellent customer service, with the friendly and efficient staff providing patience and care. The store is described as clean and offering a great selection of beautiful frames. Visitors appreciate the small-town, neighborly atmosphere, even in the big city. The staff is known for their expertise, with one customer noting that the optician knows their preferences better than they do. Overall, Heritage Optical Center is regarded as the best optical store in Michigan, providing a top-notch experience for its customers.
I’ve been wearing contacts for 35 years. I normally go to America’s best.. they give me the acuvue copies. WAY CHEAPER AND SUPER comfortable.. I HATE THE BRAND SHE SOLD ME! After I ran out of contacts! I tried to order the old brand from her. Told her I didn’t like the FIT or the price.. she said I should have come within 30 days?! I still had contacts .. I wasn’t out yet! I have never have been treated so horrible. She refused to stop speaking over me then started to say I was yelling. I will save myself MONEY and time and if I HAVE TO PAY FOR ANOTHER EXAM WHY ON EARTH WOULD I GO BACK TO THIS PLACE? They just want to gouge you
Jan 2026
5.0★★★★★
I’ve been going to this location since 2017 and have had nothing but great experiences. The staff is wonderful, especially CJ. She’s always so welcoming, cheerful, and positive, and she helps me choose my glasses every year.
Sep 2024
5.0★★★★★
This is great place. 1. Customer Service. The ladies at this location are just like home. They provided patience and were very efficient. Joyce was so delightful. Also, it is very clean!!! You will find some beautiful frames and more at this store. I highly recommend visiting this store. The heart of the city of Detroit. Best optical store in Michigan
