MD Well Dearborn

Accessing receptionists in this clinic is unbelievably difficult. It is extremely hard to get a hold of someone, and some of them do not cooperate well or understand what the patient is requesting. Extremely frustrating to need to make an appointment for your parents in a timely manner and face challenges in that. It definitely causes a delay in patient care, especially when it comes to needing prescriptions for meds/PT/Imaging studies. I do believe there has to be a training plan for some people whether MA’s or front desk staff that answer the phone/patient requests. In addition, I hope there will be an extreme emphasis on monitoring how phone calls are being handled… read full review

Not wheel chair compliant we could come up the very steep ramp and then the chair wouldn’t fit as we opened the heavy door the other patients had to help us get in we won’t be back

DR.YOUNES has been my primary DOCTOR for eight years. Over that time I have also met DR. TABI. I have had to dealt with a lot of different emergency issues and they’ve always been there for me. One was having hand burn and I needed immediate attention and I was able to get attention over the weekend for an emergency Prescription . Another time was an infection in my foot and I needed antibiotics. Both were filled over weekends. Very prompt when it comes to doing zoom meetings, for that reason I have also dealt with DUNIA FARAJ for the last two years. She is the office manager that always returns my phone calls. I commend her for all her effort, she is highly professional.… read full review