I could write a book, but I'll keep this short and to the point. I want to send a HUGE thank you to Tyler, Josh and Rich for the excellent customer service, and installation that was done. We had two (2) new furnaces/AC systems installed, along with a new water heater. One of the units was most definitely a challenge with it being in a crawl space. We cannot thank you all enough...
Thank you, you all ROCK!!!
About Boss Services
Boss Services offers reliable heating, cooling, and bathroom upgrade services to homes in Southwest Michigan. Their team works hard to deliver high-quality results. Customers appreciate the company's quick response, honesty, and professionalism from the initial estimate to job completion. Recent reviews highlight their fast service, with technicians diagnosing problems quickly and fixing issues efficiently. The staff provides detailed information about systems like ductless air conditioning, helping clients make informed decisions. Boss Services is dedicated to maintaining high standards and earning the trust of their clients, who look forward to using their services again. The company is helpful, professional, and makes the process easy and stress-free. Customers specifically mention Tyler as very helpful, and Alex as helpful and pleasant to work with, especially in finding problems with finance. Juan and Chis did an excellent job installing a new furnace, taking care of other work and making it look great. Aaron was great for a fall furnace check, answering many questions. The technicians are really good and diagnose issues quickly, and customers do not feel sold up or up-charged. The unit blew them away and cooled the house wonderfully.
Reviews
9/29/26 Update:
Elijah:
Excellent customer service. Very prompt for appointment. Called to let me know he was enroute.
Boss never disappoints, continued excellence. On time, great communication and very knowledgeable. 5 *s all around !
Veteran's furnace check-up. Second year we had this done. Todays crew were great. They went above and beyond by cleaning and changing some wire placement so they wouldn't rub on a moving part and changed the filter.
Photos

Hours
Good to know
- on-site services
- accepts credit cards
- veteran-owned
- offers military discount
Location
2188 M-139, Benton Harbor, MI 49022
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