About Universal Plumbing and Sewer
Universal Plumbing and Sewer is a reliable and efficient plumbing service provider that takes pride in exceptional customer service and quality workmanship. Their professionally trained plumbers, including Arthur and Bailey, are equipped with top-of-the-line machinery and a wide range of plumbing fixtures to solve any drain issue. They provide fast, affordable, and honest service, treating customers with kindness, dignity, and respect. The company is committed to providing a complete solution and education for every service request, ensuring customers are informed and satisfied with the work done. Many customers appreciate the quick response times, as seen with Arthur's prompt assessment and Bailey's after-hours service, which both highlight the team's professionalism and efficiency. While there have been some concerns about the service fee, the company is willing to listen and work towards reasonable agreements. Overall, Universal Plumbing and Sewer is a trustworthy choice for plumbing, drain, and sewer needs, with a dedicated team striving to deliver exceptional service and quality workmanship.
Chris is honest. He told me what's the problem and what's needed to be done. He even called the company that makes the faucet so the parts can be delivered to my house. He took the time to explain different options available. Gave reasonable pricing as well. I did not feel the pressure to get the job done just because he was already in the house.
JD did an amazing job day of to fix our toilet flange so we could install our toilet. He was quick and efficient and did a high quality job. Thanks again JD, we will be reaching out in the future with our plumbing needs!
Chris was helpful and courteous in solving our leaking bathroom pipe and basement ceiling pipe issue. He worked late on a Friday evening with no rush to leave ensuring the issue was resolved. Dawn was also very helpful on the phone and took the time to clearly review the invoice in detail and savings as a result of our membership.