Bryan and his team (Dominic & Blake) without a doubt will have my trust in any situation when it comes to an emergency at my home. We had our water heater fail which leaked water through our flooring and sub floor. As a first timer when it came to something like this I was lost and had no idea what to do. The phone call to them was the best decision we’ve made in a very long time. From the moment he walked in the door we were walked through everything that happened and what every step was to get back to normal. He instantly made us feel like family and was there at the drop of a dime via call or text if I had any questions or concerns. Our house was on the market and the turnaround time Bryan and his team have is ensuring we get right back on ASAP.
Blake and Dominic were two extremely professional and respectful young men that you can tell want to work hard and do a great job for the customer. Did everything to go the extra mile and learn about all the quirks of an older home for future reference. Bright future ahead of them!
Overall from face to face to calls to and from the office. These people are an absolute 10/10!
About Advance Restoration
Advance Restoration is a leading restoration company dedicated to excellence and customer satisfaction. With a commitment to timely response and mitigation, they offer 24/7 emergency services for disaster recovery, water damage restoration, fire damage restoration, and mold remediation. Their highly skilled team of professionals utilize state-of-the-art equipment and advanced techniques to restore properties to their pre-loss condition efficiently and effectively. Reviewers consistently praise the company's courteous, respectful, and dedicated staff, especially Bryan, who answers calls promptly and reassures customers during emergencies.
Customers appreciate the professionalism of team members like Blake and Dominic, who go the extra mile to understand the specifics of older homes. The quick response times and thorough communication create a sense of trust and reliability, making Advance Restoration a top choice for anyone needing restoration services. Overall, this company is highly recommended for its exceptional service and commitment to helping clients through difficult situations.
Reviews
James and Jake are absolutely fantastic to work with and are very knowledgeable! After my upstairs toilet leaked to my downstairs bathroom, they were quick to respond and help me get started on an insurance claim. They were both friendly and responsive and walked us through every step of the claim. The demo and insurance part of my claim were a breeze. It takes a while because you’re dealing with insurance but I didn’t think it was unreasonable.
I had a couple issues with the projector manager and the sub contractors they used which was escalated to the director, Erik. My issues were resolved quickly and promptly with professionalism. I hope I do not have to use this… read full review
Advance Restoration has been a dependable company for us when dealing with flooded basement and water damage issues. Their team was responsive, professional, and thorough throughout the entire process. They took the time to explain the necessary steps, addressed the water damage properly, and ensured the affected areas were dried and treated to help prevent future mold concerns. They were also knowledgeable and helpful when it came to working with insurance. I would confidently recommend Advance Restoration to anyone dealing with a flooded basement or other water-related damage.
Photos
Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Good to know
- on-site services
- no online estimates
- accepts credit cards
- open to all
Location
55800 New Haven Road, Chesterfield, MI 48051
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