Tides on 23 Apartments

Mar 2024

I’m frustrated as I’ve been trying to move in here and I’m told constantly that the phones are down. I brought in a deposit to hold a two bedroom and I have been chasing them around for updates or answers as to what the plan is. I was told a welcome email was sent and it never was, called them again and she said the email bounced back, sent a test email and it came through just fine. After that she said she’d send me the welcome email and go ask maintenance when the apartment will be ready. Hung the phone up and never got a welcome email still. Gave the deposit 3 weeks ago. Idk. It’s a headache. Not sure what else to say. I feel scammed. ?

Nov 2023

Never answers the phone or emails. Will try to steal money from you. Has a single guy doing the job of a whole maintenence team. Laundry unit is try your luck because half of those washers don't work. You don't know which ones until you go to switch it over and your clothes are sitting in a machine full of dirty water. So you have to wring out your clothes and shell out another $2.00 for another wash cycle and hope that machine works. Incompetent management, super shady and very unprofessional.

Oct 2023

They literally never answer the phones, call back from voicemails, leave random letters saying you owe money even when you pay on time. Me and several other tenants have had issues of them incorrectly issuing letters saying we owe money. Super unprofessional, you definitely pay for quality, no wonder this place is so cheap