Scott hates his job. About 15 minutes just for him to come and service the self service area . customer service wouldn't recommend.
May 2024
Not building a gas station here was a huge mistake. The closest Sam's Clubs with gas stations on the west side are 30 minutes away in Novi and Ypsilanti. The new BJ's Wholesale down the road built a gas station. I'm sure that will deservedly siphon away customers from this Sam's Club.
March 2024
UPDATE: I received a call from the DM for my area. He was very professional and the issue is being resolved to my satisfaction and I was assured the pharmacist will not be treating customers with rude disrepect in the future. I have his phone number if I ever have another issue. I have decided to move my prescriptions but keep my membership and CC for now. I give the admin of Sam's Club Facebook page and the DM for my area, Charles, 5 stars!! Pharmacist (female pharmacist) customer service sucks!! I received a rx and 1/4 was missing. I called immediately and was told told to call the manufacturer. I did and the manufacturer called the pharmacy with 2 possible solutions... read full review
Scott hates his job. About 15 minutes just for him to come and service the self service area . customer service wouldn't recommend.
Not building a gas station here was a huge mistake. The closest Sam's Clubs with gas stations on the west side are 30 minutes away in Novi and Ypsilanti. The new BJ's Wholesale down the road built a gas station. I'm sure that will deservedly siphon away customers from this Sam's Club.
UPDATE: I received a call from the DM for my area. He was very professional and the issue is being resolved to my satisfaction and I was assured the pharmacist will not be treating customers with rude disrepect in the future. I have his phone number if I ever have another issue. I have decided to move my prescriptions but keep my membership and CC for now. I give the admin of Sam's Club Facebook page and the DM for my area, Charles, 5 stars!! Pharmacist (female pharmacist) customer service sucks!! I received a rx and 1/4 was missing. I called immediately and was told told to call the manufacturer. I did and the manufacturer called the pharmacy with 2 possible solutions... read full review