Reviews for JCPenney

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  • July 2024

    This review is to recognize an employee. She helped me at the return/ pick up counter. Went and checked for more pillows and got me one. Handled my return pick up and new purchase. Just all around perfect! Then as I was leaving I saw her waving at the door and she had my phone!!
    This one’s a good one keep her .. at minimum give her a raise!! Polite, not fake personality !
    I believe the other clerk said she was a manager.
    Most these days do the minimum.

  • May 2024

    Thank you Paige !!!! I came in after a long shift,to return an item I bought online, and in my exhausted haze, I forgot my phone she saved it,also she tried to look for me ,she was the most helpful and sweetest person who went way above and beyond. Thank you!!!! ?

  • March 2024

    I would like to take a moment to recognize your sales associate at your Burton location name Tracey C. She was sensational! My son & I stopped in to look for suits for his upcoming winter dance, Tracey went above & beyond to help us find the right Suits in his size, she was very friendly, thoughtful, caring, knowledgeable & extremely helpful, My 16 year old said to me wow mom she took her time & actually helped us we never have had that kind of help at a store before, He was absolutely right ! Tracey C was absolutely amazing! I wanted to leave this review in hopes management sees this ! I hope they know what kind of employee they have. Thank you Tracey... read full review

  • JCPenney

    4190 E Court St Suite 500, Burton

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