Ulta Beauty is the largest beauty retailer in the US, offering a wide range of cosmetics, fragrances, and skincare products. Customers consistently praise the excellent services provided at the salon, particularly highlighting stylists like Katelyn and Sylvia for their skills and friendly demeanor. Katelyn is noted for her thorough consultations and willingness to try new styles, while Sylvia is recognized for her brow waxing and tinting, ensuring a comfortable experience. Many customers appreciate the quick service and the ability to book appointments without long waits. Additionally, shoppers value the helpful staff who assist in finding specific products, making in-store visits enjoyable. Ulta Beauty also features a diverse selection of over 25,000 products from various brands, including exclusive items. The store's commitment to conscious beauty, offering vegan and cruelty-free products, further enhances its appeal. With a welcoming atmosphere and a range of beauty services, Ulta Beauty is a favored destination for beauty enthusiasts.
Best experience today at the Benton Harbor Ulta! Angel helped me find a hairbrush dryer and spent a great deal of time helping me find the right product. I asked a ton of questions, and even if she didn’t know, she looked up what the definition of “tourmaline” “ion” etc meant. There were so many choices to choose from that I definitely needed help.
In a day where it’s really hard to get good customer service this was not the case at the Benton Harbor Ulta Angel was an angel, and I hope she stays there!🙂
Mar 2026
5.0★★★★★
The store manager was so kind! Super helpful and helped me find products for my face. First time going to that store and had the 5 star treatment. She is very engaging with her customers. I’m so happy I found someone like her to help me because I was bombarded with so many product and didn’t know what to choose for my face. I believe her name was Ms.Courtney. She also helped me with opening a new account and I got approved. I can say I left very happy from the store. She is very knowledgeable with every product in the store. Thank you Ms Courtney!
Feb 2026
3.0★★★☆☆
Who is the curly hair with brown and blonde highlights? I know her when I see her because no one is imagining her getting smart with people you all allow her to be that way. She indeed will insult a shopper because she’s clearly permitted to and most likely laughs about the nastiness of her mouth and demeanor in spaces she feels comfortable admitting she’s that way. That is not a good spirit and purposely undermines others for her own satisfaction or bias towards the customer. She acts like a restaurant employee that hates her job but got an opportunity to be in a more positive environment for herself and she’s taking it for granted. If she’s not having a hard… read full review
