About Diamond Factory Service
Diamond Factory Service is recognized for its knowledgeable and professional technicians who provide efficient appliance repairs. Customers have shared their positive experiences, noting quick service and effective solutions for issues with appliances like refrigerators and ovens. Recently, customers mentioned that the service includes extended warranty protection for appliances, such as the Whirlpool French Door Refrigerator. Technicians, like Tony and Charlie, are praised for their ability to diagnose problems quickly and provide solutions in a timely manner. Customers appreciate the professionalism and friendliness of the technicians, who not only complete the job but also go the extra mile to ensure satisfaction. Overall, Diamond Factory Service receives high recommendations for its expertise, promptness, and customer care.
I was skeptical of signing up for an extended warranty on my four-year old freezer. Frankly, Whirlpool has been disappointing us time and time again with appliances that don’t last like they should. We had a pricey washing machine go out after TWO years and a different repair company basically told us that we might as well buy a new one (we went with a different brand). Regardless, Diamond Factory Service was 100% worth the warranty we purchased. Kyle was awesome! He showed up on time, was extremely professional and fixed our freezer in less than an hour. He also took the time to explain exactly what the issue was because I was curious. I really appreciate great service....read full review
Tony and Austin came out to service my new Maytag Dishwasher that wasn’t draining. They were quick, effective, and professional. They ended up replacing the drain pump. They were in and out in a flash. Appreciate the quick and attentive work gentleman. Thank you again!
I had an issue with my washer and so I had reached out to have my washer serviced. Tony and Austin arrived and was super courteous and knowledgeable with my washer and it's issue. They ordered the correct parts and just came back today to complete the repair. Three cycles so far, so good and their work was excellent and quick. I highly recommend them for future service and if I have an issue again, I know who I'm reaching out to.