About Diamond Factory Service
Diamond Factory Service is recognized for its knowledgeable and professional technicians who provide efficient appliance repairs. Customers have shared their positive experiences, noting quick service and effective solutions for issues with appliances like refrigerators and ovens. Recently, customers mentioned that the service includes extended warranty protection for appliances, such as the Whirlpool French Door Refrigerator. Technicians, like Tony and Charlie, are praised for their ability to diagnose problems quickly and provide solutions in a timely manner. Customers appreciate the professionalism and friendliness of the technicians, who not only complete the job but also go the extra mile to ensure satisfaction. Overall, Diamond Factory Service receives high recommendations for its expertise, promptness, and customer care.
The technician who serviced my appliance was friendly and very helpful. He showed me how to replace my lights in my refrigerator and was very professional. Excellent experience! Although my warranty thru Whirlpool did not cover the rust appearing on my 3 year old appliance, the technician did his best by reaching out on my behalf and advocating for me.
Tony was fast and efficient. Arrived early to the appointment, asked if shoes were permitted or not. Dryer fin missed a screw since delivery- verified that and added a screw to prevent further ware.
Their tech Charlie fixed my dishwasher. He was very knowledgeable and professional. Scheduling was easy and the company had great communication about my appointment. Will definitely use their services the next time an appliance breaks down.