About McCoy Heating & Cooling
McCoy Heating & Cooling, a business that has been serving customers since 1922, specializes in heating and cooling services, along with the sale and servicing of gas logs, gas fireplaces, and Big Green Egg smokers/grills. They have received commendations for their knowledgeable and non-pushy salesperson who provided a quick quote and great warranty. The service crew is praised for their professionalism, courtesy, and excellent customer service. Technicians, including Erin, have been recognized for their thoroughness, expertise, and ability to explain procedures in an understandable way. Customers appreciate the kindness and efficiency of every technician who arrives at their homes. They have felt secure and at ease with the work done by McCoy Heating & Cooling, which also offers emergency service outside of regular business hours. Recent reviews highlight the positive experiences customers have had, including quick responses to issues, effective repairs, and friendly service that makes them feel valued.
Wow. Thanks McCoy, and especially thanks to technician Nick for solid and dependable service (and education about my furnace)!
I had a no-heat furnace issue Monday but were initially backed up until Wed. (Had an unfortunate negative experience in the meantime with misdiagnosis, poor communication/job abandonment from a different company).
Fortunately McCoy was able to come by after that incident, for proper diagnosis of multiple bugs. Thanks so much, will continue to be my top choice for all future issues!
I cannot speak highly enough about McCoy's. From initial quote letting me know the good, the bad and the ugly, to promptness in scheduling.
When the install day came, they arrived at 9am on the dot (I'm a hike away, still impressive)
The installers were kind, polite and respectful. They were efficient, and professional in appearance and behavior. They took the time to be attentive to my 2 toddlers, ensured doors were closed so they babies wouldn't get into trouble.
After everything was completed, the tested, retested, showed me how to work everything, explained it like I was 5 (I needed that), and even washed the floors where there was a bit of mud.
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Tom came out to inspect my furnace. He was prompt, explained the condition of my furnace and recommended a small change. He was efficient and polite. When it is time for me to replace the furnace I will certainly call them.