Massage Envy

Massage Envy is a business that offers massages and related services, such as aromatherapy and stretching. The front desk staff are described as nice and helpful, and scheduling is convenient through the app. The price of the membership is considered reasonable for the value it provides. However, the quality of the service can vary depending on the therapist, with some providing excellent massages and others being less satisfactory. Customers have had positive experiences with specific therapists, such as Michael Rosales, who is described as caring, compassionate, and respectful in his approach. He has helped customers feel more mentally and physically comfortable, allowing them to let go of tension and worry. Another therapist, Chelsea Blake, is praised for her professionalism, knowledge, and ability to cater to the client's needs. Customers have found their sessions with these therapists to be relaxing and stress-free. Despite some challenges with consistency, many customers find Massage Envy to be a valuable resource for self-care and relaxation. They hope that the management will continue to focus on improving the overall experience based on customer and employee feedback.