Forward Design Build Remodel

My husband and I were just crazy enough to go through a complete kitchen/first floor renovation with two children under the age of 5. Up until February 2020 the Forward process could not have been smoother. Chad called me and asked all the right questions and just made me feel at ease. I knew my shopping was done at that point. Later, we met Carly who deserves a medal in Client Reassurance for all the times I said "Are you sure about this?" and she would say "Just trust me, that’s what I’m here for". Every time, Caryl was right! The design process was so collaborative and I always felt like I was being presented with well thought out design concepts based on the needs of our family. In Feb 2020, construction started and for a solid month we were plugging along full speed ahead, in fact, we were tracking three weeks ahead of schedule! I came home one day to find Brian leveling our ceiling so our crown molding would be straight and as he explained the whole process to me I just couldn't help but marvel at his keen sense of detail and exceptional skill! March 2020 rolled around and COVID happened. Yes, even a firm as exceptional as Forward couldn't work around the fallout of a pandemic but they still put their best foot "forward" and made us feel like we had not been forgotten. Our Project Managers Brian and Tim checked in with us at least once a week to see how we were doing and if there was anything they could do to help us keep our sanity. They kept me informed of plans to resume as soon as they possibly could and reassured me that this delay in time would not at all alter the price or the product. There were many times I thought to myself "would any run of the mill contractor be able to handle this kind of problem as flawlessly as Forward did?" I believe the answer to be, no. There were no delays in Forward getting back to work once they were able to.

My family of four lived through the construction from May to August and while you hear horror stories, our experience could not have been better. All of the Forward carpenters and sub-contractors were beyond respectful of our home. There were many nights I walked through the construction area with no shoes because it was that clean and safe! I happened to be off of work one week and Jon was there working and he was just the nicest person you could hope to have in your home. He would ask me questions on how I would like something installed, give me some tips on how to use something, troubleshoot/problem solve with me on the spot, and he was available if I had any other random questions.

Forward Design Build gets a 10/10 from me. I am a particular person and this project was no exception. As a female, I often feel like I'm made out to be a "Diva" or annoying if I ask for things to be a particular way and I NEVER felt that way from any of the Forward team. They would always say "Absolutely, we can figure something out" or "you're right that isn't quite right" or "You're paying a lot for this, we want it to be perfect, too!" Hire Forward! They are a polished company that knows what they are doing and they do it well! Many friends gave us tips and suggestions and every time I asked Tim or Jon about them they both would say "oh yea, we already did that" or "its in the plan, we have it covered!" They obviously love what they do and they care about their homeowners. They stayed within budget, they stayed within the timeframe they committed to (outside of COVID), and they were able to gracefully navigate through a pandemic that drastically affected their business. I would never hire another contractor after what I know now.

Thorough, beautiful, ahead of schedule & under budget! We cannot recommend Forward Design & Build enough. We had an incredible experience which was definitely worth the investment.

The Forward team worked closely with us from the ground up. Communicating, coordinating between teams and celebrating all the milestones along the way. They made it look effortless, and it was easy for us to be as involved as we wanted.

We are especially thankful for Chad Weiler, Tim Frincke, and Carly Withers, who made the whole process feel so personalized and special for our family! Some of our favorite moments included thoughtful ways of including our boys in the renovation journey… read full review

We had a fantastic experience with Forward and would highly recommend for a kitchen remodel! After having some challenges with other contractors for various projects at the house, we did a lot of due diligence before selecting Forward to remodel our kitchen. We initially met with Chad and were very pleased with their process and general plan for our space. Our lead designer was great and we really appreciated the input and expertise while still listening to our ideas. Once the construction process began we were extremely pleased with Tim and his crew. I am definitely a little more particular on certain items and have an attention for detail, but no matter how big or small… read full review