I rather be dead than communicate with Eureka Cleaners.? They do not communicate price increases clearly. Something I was told would cost $30 ended up costing $50 and I was not told about that until I came for my item. In other orders, he makes promises in email after email (messages quoted below) about how he would let me know the cost of an item but never did.
I left a coat with Eureka Dry Cleaners in November 2023 with the owner Jay. He said that his wife would fix it. In addition, that the cost would be $30. When I came to pick it up in the evening another man was there and I was charged $50. I asked why there was a higher price. He said that... read full review
July 2023
I brought my wedding dress here after my wedding in April for cleaning and preservation. Owner said it would take 3 weeks. I went back to pick it up, was told the that because the dress was a silk material he didn’t want to clean it. Said he would bring the dress back in an hour. I went back the next day dress wasn’t there. Gave my number to the woman at the desk, said please have the owner call me so I could speak to him about just doing a spot cleaning one ONE stain on the front of the dress. No call after a week. I went back in to just get the dress and take it somewhere else. Dress still isn’t there. I’m told the owner will bring it in an hour. I go back today(they’ve... read full review
July 2023
I brought my wedding dress here after my wedding in April for cleaning and preservation. Owner said it would take 3 weeks. I went back to pick it up, was told the that because the dress was a silk material he didn’t want to clean it. Said he would bring the dress back in an hour. I went back the next day dress wasn’t there. Gave my number to the woman at the desk, said please have the owner call me so I could speak to him about just doing a spot cleaning one ONE stain on the front of the dress. No call after a week. I went back in to just get the dress and take it somewhere else. Dress still isn’t there. I’m told the owner will bring it in an hour. I go back today(they’ve... read full review
I rather be dead than communicate with Eureka Cleaners.? They do not communicate price increases clearly. Something I was told would cost $30 ended up costing $50 and I was not told about that until I came for my item. In other orders, he makes promises in email after email (messages quoted below) about how he would let me know the cost of an item but never did.
I left a coat with Eureka Dry Cleaners in November 2023 with the owner Jay. He said that his wife would fix it. In addition, that the cost would be $30. When I came to pick it up in the evening another man was there and I was charged $50. I asked why there was a higher price. He said that... read full review
I brought my wedding dress here after my wedding in April for cleaning and preservation. Owner said it would take 3 weeks. I went back to pick it up, was told the that because the dress was a silk material he didn’t want to clean it. Said he would bring the dress back in an hour. I went back the next day dress wasn’t there. Gave my number to the woman at the desk, said please have the owner call me so I could speak to him about just doing a spot cleaning one ONE stain on the front of the dress. No call after a week. I went back in to just get the dress and take it somewhere else. Dress still isn’t there. I’m told the owner will bring it in an hour. I go back today(they’ve... read full review
I brought my wedding dress here after my wedding in April for cleaning and preservation. Owner said it would take 3 weeks. I went back to pick it up, was told the that because the dress was a silk material he didn’t want to clean it. Said he would bring the dress back in an hour. I went back the next day dress wasn’t there. Gave my number to the woman at the desk, said please have the owner call me so I could speak to him about just doing a spot cleaning one ONE stain on the front of the dress. No call after a week. I went back in to just get the dress and take it somewhere else. Dress still isn’t there. I’m told the owner will bring it in an hour. I go back today(they’ve... read full review