they never answer their phone. the message will say they are closed give the bus. hours and you are calling when it says they're open. They don't let you finish a sentence, just want you gone when they realize you won't be buying glasses from them at grossly inflated prices even relative to other grossly overprice optometrists, they lose all interest in you. your prescription will be written wrong, by someone other than the dr. you will wait 2 weeks for an answer to getting it corrected to what they told you what it was at your appt. then will write it even further from it and ignore you indefinitely when you ask for it to be corrected a second time. Oh,... read full review
March 2023
Avoid this place. Spent two months trying to find contacts that allowed me to see, was told wrong contacts were ordered due to a computer glitch, after this was discovered it then took another week for them to offer a refund, and figure things out. The first 3 sets of contacts made me sick/dizzy/headaches. Never once saw the doctor wash his hands in any of my visits, the doctor insisted on putting in contacts in my eye himself without seeing him wash his hands. I never received any paperwork or receipts for my initial exam, said they were figuring out the system, I got my prescription information eventually after I informed them I would not like to do business with them... read full review
September 2022
I have never been treated so poorly by a medical office and every interaction is worse than the last. 0/10 would recommend.
they never answer their phone. the message will say they are closed give the bus. hours and you are calling when it says they're open. They don't let you finish a sentence, just want you gone when they realize you won't be buying glasses from them at grossly inflated prices even relative to other grossly overprice optometrists, they lose all interest in you. your prescription will be written wrong, by someone other than the dr. you will wait 2 weeks for an answer to getting it corrected to what they told you what it was at your appt. then will write it even further from it and ignore you indefinitely when you ask for it to be corrected a second time. Oh,... read full review
Avoid this place. Spent two months trying to find contacts that allowed me to see, was told wrong contacts were ordered due to a computer glitch, after this was discovered it then took another week for them to offer a refund, and figure things out. The first 3 sets of contacts made me sick/dizzy/headaches. Never once saw the doctor wash his hands in any of my visits, the doctor insisted on putting in contacts in my eye himself without seeing him wash his hands. I never received any paperwork or receipts for my initial exam, said they were figuring out the system, I got my prescription information eventually after I informed them I would not like to do business with them... read full review
I have never been treated so poorly by a medical office and every interaction is worse than the last. 0/10 would recommend.