Dave's Appliance
“I've used Dave's Appliance twice for mini-split installations, with Connor as my main contact both times, and I've been extremely happy with the experience.
The first installation was at my mom's house and was relatively straightforward: two indoor units with simple line-set and drain routing. The installation team did a really nice job, and Dave's also helped with the rebate paperwork, which was a huge help.
The second installation, at my house, was much more complicated: four indoor units, three outdoor units, some challenging line-set routing, and a request to locate the outdoor units behind a retaining wall so they'd be hidden from view.
After the installation was complete, Dave's contacted me to let me know that, after reviewing the work, they had determined that some of the line-set lengths exceeded what they wanted for the system. Rather than leaving it as-is, they came back, did a significant amount of work to optimize the runs, and relocated the outdoor units. It was a substantial effort, and they took care of all of it at their own expense.
That experience really demonstrated the honesty and integrity of the company. They wanted the system to be right, even when fixing it meant extra work on their part.
I also want to specifically recognize Connor. He's an excellent liaison between the customer and the installation team and a genuine customer advocate. He listens to what you're trying to accomplish, communicates well with the installers, and really makes sure you end up with a system you're going to be happy with.
I couldn't be happier with the final result. You're in very good hands with Dave's Appliance, and I wouldn't hesitate to use them again.”