About Big Blue Bug Solutions
Big Blue Bug Solutions offers comprehensive pest control services for homes and businesses across Rhode Island, Southern Massachusetts, Southern Maine, and Eastern Connecticut. With over 75 years of experience, the company is well-known for its distinctive landmark, the Big Blue Bug, and its reliable service. Customers appreciate the knowledgeable and friendly technicians who handle a variety of pest issues, including dead bats in the attic, ant infestations, mosquitoes, mice, carpenter ants, and spiders. Technicians are thorough during inspections, clearly explain treatment options, and avoid pressuring customers into unnecessary services or costly packages. Many customers value the transparency in pricing and the quick response times. Recent reviews highlight the company's dedication. One customer praised the technician Cody Briere for being very thorough and conscientious while addressing a mouse problem, noting the company's flexibility in scheduling. Another customer shared their positive experience with Zack, who promptly resolved a pest issue and explained each step professionally. A long-term customer on Peaks Island in Maine expressed their satisfaction, mentioning that after calling Big Blue Bug, they finally had a season with no mice or insects, thanks to Mike Cash and his team’s thorough work and careful attention. Overall, Big Blue Bug Solutions is recognized for professionalism, punctuality, and effective pest management.
From the moment the Big Blue Bug van rolled up to my property to the thorough overview your technician Seth Paddleford provided outlining everything he was going to perform and the actual application, the experience was world class. Seth is a fantastic representative of your company!
We originally called for some assistance with mice extermination. During that same time, we discovered issues with small ants and carpenter ants. We made a call and they were out to our house that afternoon doing the initial treatment. They came a couple of weeks later for additional treatment. The Regional Manager, Michael Cash, has been wonderful to work with. We have found him to be dedicated to not only taking care of any issues, but in making sure his customers are satisfied with the services provided and with the staff completing the work. We have had two technicians that have been to the house, Zach and Chris, both have been pleasant, professional, and very knowledgeable...read full review
We started with Big Blue Bug a year ago this past November. We started with deer mice and and then had a few rats due to an infestation in our neighborhood. I will say from day one it has been the best experience to help get rid of this issue and to keep maintaining the issue. Today Zach came and did his complete service inside and outside. He called my husband to give an ETA of his arrival time which is very helpful where I work from home. He came in and was just so nice, polite and knowledgeable. He checked all areas and was patient with me when asking questions and wanting to know that every trap was empty!! He was really great! He went outside to complete the job...read full review