Plumbers near Saco

“I could not be more pleased. Great communication, great service, knowledgeable staff and a suoer easy to use website. After 16 years with another supplier we were brushed off when we asked for a hard copy of costs for an oil tank replacement and so I started scoping out a new supplier deciding the former one did not care that we had spent nearly 16,000.00 dollars. Rinaldi has made set up easy, with quick receipts, email communication, and quick call backs. There are discount incentives and they even sent me a thank you card after becoming customers. Very happy!“

“The technicians were respectful of me and the surroundings, explained everything thoroughly and cleaned up after. They were even sweet to our curious pup.“

“Steve was very efficient and had the new sediment filter in before I could watch him do it.“

“Job: Putting back several large granite blocks that had fallen onto sidewalk & wall adjustment of protruding blocks.Call, call back, estimate and completed job all within a couple days.Very competent work. Took extra pains to get the job right and figured out steps to take as problems came up. Be quiet, step back and let them run with it!Did a truly great job and at a very reasonable price.I rarely complete these reviews, but in this case, I feel if you need to get a similar job done, don't hesitate to call them!!“

“Mark was able to help us with a shower leak when no one else was able. He did an amazing job with the install of the new shower fixtures and pipes with immediately fixed the problem. He’s incredibly kind and was excellent to work with! We will happily have him work on any of our plumbing needs in the future.“

“John is fabulous: Very knowledgeable, explains everything, listens, reasonable and does excellent work. He had the neatest most organized truck that I have ever seen. He gets five stars out of five. He is our go to plumber.“

“Over the years, Garnet Colpitts has done out seasonal shut offs and turn ons. He has always been responsive to any need and treated us with courtesy and professionalism.Services: Faucet repair“

“Kyle was awesome. He was very quick to respond to my initial call. He came to diagnose my issue the same day. Excellent service at a very fair price.Service: Plumbing leak detection“

“I have used this company over the past 7 years. The service technicians are always efficient and willing to answer any questions I have. They arrive in a timely manner and I always get a call from the office to let me know when they are on the way. I rely on them for furnace maintenance and all my plumbing needs.“

“My go to for all things plumbing. Two very different needs met to replace a sewage pump and a faucet but each time was a great experience. Today Kevin had what I have to assume is a new employee along and you could hear the patience and care as he worked with the new employee. A+ family, A+ business.Services: Faucet repair“

“Great experience. Purchased our house and moved in less than a week ago, only to find out we had little to no hot water. I Emailed, and having not heard back by noon, then called the company (who I won't name) who had been maintaining the furnace and boiler for the previous owners for 20 years, only to be told that they had read my email (apparently couldn't be bothered to respond) but they only service existing customers... Hard to be an existing customer when you've just moved in five days earlier. Called a few places and got nothing but answering machines. Called Lord & Brooks, based on a review I read, and their answering machine actually had a phone number for emergency service. Called that number and got a call back in less than five minutes. Was told he was at a job in Portland (at which point I figured we'd be looking at days with no hot water) but he then said he'd be able to get away in an hour or two to come over and look at the issue. Sure enough he was there within two hours, and had the problem fixed in less than 20 minutes. Turned out to be a worn out mixing valve that, ironically enough, the first company I called, who "only serviced existing customers", had supposedly just rebuilt in July, yet the spring was worn away to almost nothing. The charge was a grand total of $105. No fee for emergency service, no thought of telling us to replace unneeded parts. Just a service call and parts. This company took what could have been a horrible situation and made it great instead THIS is how you make customers for life. I'm a service manager for a luxury auto brand and I'll be using this experience in training new personnel. Could not be happier with the service provided, and will be using Lord & Brooks for multiple things in the future, including adding a gas range as we were already planning. Truly an exceptional job. And for the record, ten hours later, I've yet to receive a call back from any other companies I'd called, for an issue that seems pretty important given that there's a blizzard coming this weekend. If you need service for plumbing, heating or the myriad other services they offer, I highly recommend you skip the hassle and just call Lord & Brooks from the start. Thanks so much!“

“Replaced oil tank quickly and efficiently with no problemsService: Heating system repair“

“I got an appointment next morning. They are open 24/7. Tanner was good and efficient, put a camera down the drain and found the blockage. Used his snake to clear it out. Running clear now. There is a pipe sag 1/2 way down the driveway, which will have to be dug out and repaired and replace the pipe. Waiting for their estimate.Services: Drain cleaning“

“Not many companies today actually offer same day emergency service. Garrett Pillsbury not only does but fit me in so they could at least stop the faucet from leaking. Where here about an hour after I called. Technicians are always pleasant and helpful.“