About House of J. Henry
The House of J Henry is a leading salon in Portland, Maine, established in 2011. The salon prides itself on its attention to detail, fluid creativity, and passion for inspiring clients to believe in their beauty. With a team of specialists and elite products, the salon has built a dynamic culture that clients can trust. The staff is professional, positive, and dedicated to ensuring an experience of luxury and satisfaction for each client. They encourage feedback and are attentive to any concerns, making sure clients are fully happy with their results. The salon offers a wide range of hair care services, including haircuts and color treatments, using top-quality products that suit every hair type. The stylists are well-educated and knowledgeable about the products they use. Many clients have praised specific stylists, such as Katie, Travis, and Tamiko, for their exceptional skills and friendly demeanor. Overall, the House of J Henry is a welcoming and cheerful space where clients can feel at ease and receive exceptional service.
I have gone to this salon numerous times to get a shampoo/blow dry with Alana. She does excellent work quickly and efficiently. Recently there was a scheduling glitch and the store manager (Cindy) personally called me to apologize and set the situation right. I was most impressed with her level of professionalism, service and commitment to customer satisfaction. Will definitely be returning.
Travis was a dream! This was my first time at J Henry and it was such a friendly atmosphere. It had been a while since I had a haircut cut, and I went into it not knowing where to start. Travis was so supportive, knowledgeable and kind throughout the whole process. We decided to keep it attainable and simple to get my hair as healthy as possible. Phoebe, the salons apprentice, was fabulous! She washed and dried my hair so Travis could cut it. It was great talking to both of them. Overall, my experience was wonderful. Left with another appointment booked with Travis!
I have been a client at J. Henry for nearly a decade. Every experience I've had at this salon has been professional and positive, with the staff going above and beyond to ensure an experience of luxury and satisfaction. With each appointment I am able to freely express my wants and needs with my hair (and it changes often!) and feel heard in that process.
The owners and stylists encourage feedback and in the rare instance I haven't been fully happy with my result, they are attentive to my concerns and follow through to make it right.
I highly recommend The House of J. Henry if you are looking for any hair care needs, or if you just need a little glam pick-me-up!...read full review