Mar 2026
A few weeks ago, I had a pipe burst. I had to quickly turn off the water heater and pump. I got no reply for a couple days, from my usual plumber who is familiar with my place. I started looking for someone new. Ken is the one person who returned my call. We set up a time, but in the interim, my usual guys did get back to me. I called to cancel my appointment with Ken and he couldn't have been nicer & more understanding. Not only that...on the day of my appt. he did a follow-up call to make sure my guys had showed up & I was all set. That's the type of care, you want.
