Light and Plug, led by Jim, is highly praised for outstanding service and excellent communication. Clients appreciate Jim's prompt responses and professional demeanor, noting his confidence and helpfulness in handling various electrical tasks, including general alarm installations and garage lighting improvements. He is described as friendly, personable, and neat, completing jobs efficiently and affordably. Many customers express their intention to return for future projects, highlighting their satisfaction and strong recommendation for Jim and his business. The business has recently received positive reviews from customers who appreciate Jim's exceptional communication, fair pricing, and quick completion of electrical work. Customers note that Jim was able to identify and address underlying issues, providing cost-effective solutions and saving them money compared to larger companies. Clients describe Jim as very pleasant, professional, and able to explain technical details in an understandable way. Overall, customers are highly satisfied with Jim's services and would recommend him without hesitation.
We just moved to Kennebunk 2 years ago so finding a good electrician was a challenge until we hired Jim to replace our electric panel. The big companies priced us outrageously when they didn’t take the time to identify the underlying issue. Jim had me send him pictures then showed up to inspect the issue and give us a cost, which was far below the big companies price. He was exceptional at communication, friendly, respectful, and finished the job quickly. I can’t recommend him enough.
Jim was excellent! Very prompt and thorough to fix our electrical problem with our fuze box. Even found a way for us to purchase some cheaper parts to save us money. Very fair.
Professional and personable. Would definitely recommend !
Jim was very pleasant and professional. He explained everything in language I understood and was very clear and specific on the what the issue was. I'd hire him again in a minute and highly recommend him.