About Burns Well Drilling & Pump Supply Co
Reviews for Burns Well Drilling & Pump Supply Co
Write a reviewHours
Monday: 7AM - 5PM
Tuesday: 7AM - 5PM
Wednesday: 7AM - 5PM
Thursday: 7AM - 5PM
Friday: 7AM - 5PM
Saturday: ClosedSunday: Closed
Burns Well Drilling & Pump Supply Co. is a reputable business that provides top-notch water well drilling services and complete systems throughout Western and Central Maine. With over 100 pumps in stock, they offer a wide range of products and services, including residential well drilling, hydrofracturing, pump sales and service, and geothermal solutions. The company is known for its exceptional customer support, understanding of well drilling and pumping systems, and commitment to quality work. With a long history of family ownership and operation, Burns Well Drilling & Pump Supply Co. is a trusted name in the industry, providing reliable and efficient solutions for residential and commercial customers. Customers have praised the company for their quick response and professional work. One customer mentioned that after losing water from their well on a Monday afternoon, Burns Well Drilling had a new pump with wiring installed less than 24 hours later, restoring water quickly even in bitter cold weather. The team worked efficiently and cost came in under the estimate, with communication handled smoothly by Alicia, who emailed the invoice shortly after the job was done. Another reviewer shared that their water pump stopped working the day after Thanksgiving, leaving them without water and heat due to an old steam radiator system. Despite other companies refusing to work on their old two-pipe system, Burns sent someone out immediately. Ben installed a new pressure switch and unclogged the Venturi valve, restoring water and heat in less than an hour. The customer highly recommends Burns for their quick, effective service. A third customer recounted that Burns went above and beyond to fix a water problem at their home. When the plumber missed the issue, Burns problem-solved multiple times and eventually had to literally dive under the house to fix a broken water pipe. Despite it being the coldest day ever, the team showed great effort and dedication, even though it was beyond their usual job scope. The customer expressed deep appreciation for their hard work and suggested they deserve a lasagne for their effort.
My house lost pressure so I called to all the well companies in the area (Vienna). Out of five companies, three didn’t return my call, one said the earliest they could accommodate a new customer was three weeks away. However, when I called burns, the woman sounded actually bummed for me, and made sure I knew as soon as they get a free opening they will get to me. I got a call at 3PM four days later saying we’ll be there shortly. By 5pm my house was up and running with a new pump.
Lastly, the pump I had was original from when they drilled it in 1986. It was on only the 260 feet of PVC and the wires, yes, PVC. The talent it took to get the pump out of...read full review
We found out that our well pump and holding tank had stopped working while having our hot water tank replaced. We were referred to these guys by the plumbing company that was addressing our hot water tank issues. We called them up and within and hour or so they were at our house and completed all of the work and we had water back on in less than 3 hours. The cost was reasonable for the work and turn around time. If you should have any issues with your well pump or need a new well drilled I recommend these guys. Super friendly, and very quick with their response time.
We lost running water from our well on Monday afternoon and less than 24 hours later, the guys from Burns Well Drilling had a new pump with wiring installed and our water was back! They had to work out in the bitter cold and did so very professionally and efficiently. The cost even came in a bit under the estimate so overall, I can't recommend them enough! Alicia was also very efficient with communication about setting up the service and had the invoice receipt emailed out minutes after the crew got back to Farmington. What a super company in every way!