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Dead River Company

4.1 84 reviews
Overall rating
4.1
out of 5
84 reviews
5 star 71%
4 star 4%
3 star 5%
2 star 2%
1 star 18%

About Dead River Company

Dead River Company is a reliable provider of propane, heating oil, and kerosene to homes and businesses in Northern New England. Their skilled professionals offer energy-saving solutions, install high-efficiency heating equipment, and provide 24-hour emergency service. The delivery drivers are great, and the office is responsive. The Ellsworth-based crew, including Customer Service Representatives, Delivery Drivers, and Service Technicians, are very efficient. Customers praise the company's outstanding customer service, with personnel who answer calls and provide prompt repairs, even in extreme cold. Additionally, Michelle Griffin from the Ellsworth office is known for going the extra mile, especially for pre-buying #2 heating oil for the upcoming winter. Customers also appreciate the helpful and personable staff who handle contract questions and ensure paperwork is always up to date. With Dead River Company, customers can expect quality work and a strong commitment to their comfort and peace of mind.

5.0
I have been a customer of Dead River Company for many years. Yes, it is a great company that offers so many essential services. But what makes a company amazing is the "real people" who work there. The TEAM at Dead River in Ellsworth is best of the best. Why, is because they genuinely care about real people. I am always greeted with smiles and asked how I am. They amplify what face to face contact really means. Today so many businesses focus on screens to tell them what to do. Not the case at Dead River... they focus on the presence of the customer. The company and people are changing the world one person at a time and in such a simple way, by caring and smiles!
5.0
Yesterday I had the privilege to of working with Michelle Dunn in regards to my heating oil account. She did an outstanding job and her attention to detail and customer service went above and beyond. Thank you Dead River
5.0
Michelle Dunn from the Ellsworth office was extremely helpful in getting my account set up and providing me with clear options for service and billing. She was so nice and very knowledgeable. I really appreciated her excellent service.
All 10 photos

Hours

Monday Closed
Tuesday 8AM - 4PM
Wednesday 8AM - 4PM
Thursday 8AM - 4PM
Friday 8AM - 4PM
Saturday Closed
Sunday Closed

Location

269 Water Street, Ellsworth, ME 04605

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Dead River Company · 269 Water Street, Ellsworth, ME 04605

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