Dr Remington is not your ordinary 9-5 veterinarian. I have received call backs after 8 at night to answer questions and concerns I might have had that day. Her practice is welcoming and staff friendly, they love what they do and it shows with every patient and patient family. I feel blessed to have known her dad when he was practicing there and blessed for their family’s continued support.
Jun 2024
I have been taking my 2 dogs to Dr. Remington for 7 years now. The staff is always professional and polite. Dr. Remington is ALWAYS so good to my dogs and me. She treats us like we're family. On more than one occasion, she has returned my call after business hours. You certainly don't get that from many veterinarians. She's always willing to listen, and then advise on the best plan of care. She is practical and conservative, which I really appreciate. She is very knowledgable. She always explains things in a way that is very easy to understand. I am so grateful that she takes the best care of my fur babies, and that we were fortunate enough to obtain a vet like her. Did I mention my dogs love her too?!
Jul 2021
In defense of this very busy practice: I see some negative reviews concerning not taking new clients, not having emergency apts. available and long waits for an apt. Dr. Richie has retired and they have been months trying to find a replacement vet to join the practice. They are booked up solid every day and there are only so many overtime hours a vet can work. Other vets are busy, too, and it is hard to find one still taking new clients. There is a shortage of vets in Maine and no one to take up the slack. I've been their client for over 15 years and I've always had the very best of care for my cats from all the vets and techs there. Personally, my phone conversations with the front desk have always been polite and helpful, even though appointments for under 2 weeks away are hard to get these days. If the people answering the phones are less than helpful, they do need to get their act together, however. While I sympathize with a situation where the phone is ringing all the time and people are irate over the lack of available time slots, their job is to remain professional & courteous and I'm sorry to hear not everyone is performing to this standard. My advice to new-to-the-area pet owners is to start calling vets today and set up a wellness check appointment as soon as you find one taking new clients. As an established client, the odds of getting fast emergency care will be better.
Dr Remington is not your ordinary 9-5 veterinarian. I have received call backs after 8 at night to answer questions and concerns I might have had that day. Her practice is welcoming and staff friendly, they love what they do and it shows with every patient and patient family. I feel blessed to have known her dad when he was practicing there and blessed for their family’s continued support.
I have been taking my 2 dogs to Dr. Remington for 7 years now. The staff is always professional and polite. Dr. Remington is ALWAYS so good to my dogs and me. She treats us like we're family. On more than one occasion, she has returned my call after business hours. You certainly don't get that from many veterinarians. She's always willing to listen, and then advise on the best plan of care. She is practical and conservative, which I really appreciate. She is very knowledgable. She always explains things in a way that is very easy to understand. I am so grateful that she takes the best care of my fur babies, and that we were fortunate enough to obtain a vet like her. Did I mention my dogs love her too?!
In defense of this very busy practice: I see some negative reviews concerning not taking new clients, not having emergency apts. available and long waits for an apt. Dr. Richie has retired and they have been months trying to find a replacement vet to join the practice. They are booked up solid every day and there are only so many overtime hours a vet can work. Other vets are busy, too, and it is hard to find one still taking new clients. There is a shortage of vets in Maine and no one to take up the slack. I've been their client for over 15 years and I've always had the very best of care for my cats from all the vets and techs there. Personally, my phone conversations with the front desk have always been polite and helpful, even though appointments for under 2 weeks away are hard to get these days. If the people answering the phones are less than helpful, they do need to get their act together, however. While I sympathize with a situation where the phone is ringing all the time and people are irate over the lack of available time slots, their job is to remain professional & courteous and I'm sorry to hear not everyone is performing to this standard. My advice to new-to-the-area pet owners is to start calling vets today and set up a wellness check appointment as soon as you find one taking new clients. As an established client, the odds of getting fast emergency care will be better.