About Ulta Beauty
Ulta Beauty is the largest beauty retailer in the US, offering over 25,000 products from 500 brands, including exclusive lines like Kylie Cosmetics and Olaplex. The store provides a wide range of products for cosmetics, fragrance, body, skin, and hair care. Conscious Beauty at Ulta Beauty offers vegan, clean ingredient, cruelty-free, and sustainable options. The Salon at Ulta Beauty provides various services, such as haircuts, hair coloring, brow waxing, lash extensions, and makeup application. Customers can book appointments online or walk-in if stylists are available. The staff is generally described as friendly and helpful, with one reviewer praising Cheyanne for her excellent customer service. However, some customers have had negative experiences with certain employees, who were reported to be rude and impatient, especially when dealing with birthday gifts or coupons. Overall, Ulta Beauty is a one-stop-shop for all beauty needs, offering a wide selection of products and services. The store's commitment to providing Conscious Beauty options and the generally positive customer service experiences make it a popular choice for beauty enthusiasts.
I Went in tonight and had such a great experience at Ulta! An employee named Shyanne helped me pick out foundation and concealer. I let her know I don’t really wear makeup, but that I’m getting my makeup done soon for a photo shoot, and she was incredibly helpful and patient. She took the time to ask about my day and the photo shoot while helping me find the right foundation for my skin. She was very sweet, kind, and easy-going, and made the whole experience comfortable and enjoyable. Thank you, Shyanne!
I don't come in often, but I always have a nice time when I do. These folks are NOT pushy, and I super appreciate that. Celena helped me greatly with the 5 for $10 bin even if I opted for something else instead!
The employees at Ulta are incredibly polite and helpful. I especially want to thank Cheyenne who works in the makeup department, as she was very kind and helpful picking out a shade of MAC foundation. Riley was also very kind and helpful at checkout.