About Wright Mechanical Services, LLC
Reviews for Wright Mechanical Services, LLC
Write a reviewHours
Monday: 7AM - 5PM
Tuesday: 7AM - 5PM
Wednesday: 7AM - 5PM
Thursday: 7AM - 5PM
Friday: 7AM - 5PM
Saturday: ClosedSunday: Closed
Based on customer reviews, Wright Mechanical Services is a family owned and operated business. Customers describe the service as exceptional, professional, and excellent. The team is known for being helpful, knowledgeable, and honest. They quickly diagnose issues, such as a bad capacitor, and provide good information. Technicians find the part needed close by to keep customers from suffering in the heat, and they ensure the system is back up and running. They are also accommodating to requests. The responsiveness, honesty, and quality of work from start to finish is appreciated. The customer service team is professional and helpful, making the process easy during a stressful situation. The company demonstrates that honesty is still an essential part of customer service, offering alternate and cost effective solutions. Technicians are described as nice guys and good representatives who are more concerned with cultivating relationships than unnecessarily gouging the customer.
The technician was very courteous he was prompt he answered every question he made sure he took care of the problem directly and explain the whole situation when he left there was no questions that we had on answered thank you Stacey for working there and thank you right mechanical services
Our A/C unit broke and Jacob provided exceptional service. He diagnosed our issue. The part we needed had to be ordered and was going to take awhile to come in. But he called local stores and found the part close by. He sent someone to get it and came the next day to install it. Just to keep us from suffering in the heat. Thank you so much for the quick turnaround!!!!!
Jacob with Wright Mechanical was excellent. My AC went out during a hot stretch, and after booking the appointment, he came out promptly the very next morning. He quickly diagnosed the issue as a bad capacitor and had the system back up and running.
He was professional, knowledgeable, and explained what was going on without trying to overcomplicate it. He also installed and programmed my new Ecobee thermostat, made sure everything was working correctly, and followed up afterward to check that my family was cool and comfortable. That kind of service matters.
I also want to recognize the receptionist/customer service team. From the first call, they were professional,...read full review