About ACW Service Inc.
ACW Service Inc. is a family-owned business with over 100 combined years of plumbing experience. The company's goal is to provide expert solutions to customers in Maryland and the Washington D.C. metro area at an upfront, guaranteed price. ACW's team responds quickly to calls, with technicians arriving promptly to diagnose and fix problems. The company has received praise for its sense of urgency, professionalism, and knowledgeable staff. Brian Chambers, a service manager, is highlighted for being very professional, calling prior to arrival, and ensuring customers are comfortable with the work being done. ACW handles a range of plumbing needs with ease, from installing new sewer and water lines to fixing leaky toilets and installing new water heaters. Customers appreciate the reasonable rates and excellent communication, making ACW a highly recommended choice for plumbing services. With efficient service and a commitment to customer satisfaction, ACW has earned a reputation for delivering exceptional results and receiving 5-star reviews from happy customers.
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I had a tenant call me with an emergency when sewage water started backing up into the toilet and floor every time the washing machine was running. I contacted ACW Service Inc. and spoke with Brian, who was extremely responsive and helpful from the start. He answered my questions quickly and came out to the property within about two hours of my initial call — same day service during an emergency, which was huge.
They diagnosed the issue right away and found that tree roots from the front of the property had blocked the main drainage pipe. Brian cleared the roots, cleaned out the line, and restored proper drainage so nothing is...read full review
I as given an appointment the same day, within hours of requesting one. Zach arrived exactly in time, gave me a reasonable estimate on the spot and then did the work required thoroughly and professionally. I give this company 5 stars
Brian from ACW was timely, professional, and knowledgeable. He diagnosed our home to find out why our bill had tripled. He explained everything really well and gave us our estimate. As a bonus he told us how to handle the meter issue with the county.