About Metropolitan Bath and Tile
Metropolitan Bath and Tile specializes in transforming bathrooms into beautiful and functional spaces. Located in Towson, Maryland, the business offers a comprehensive service from initial design consultation to final installation. Customers have noted the knowledgeable and patient staff who guide them through the renovation process. The sales team, including design consultants, is praised for their ability to explain options and assist with material selection, making the experience enjoyable even for those who are indecisive. Clients have highlighted the exceptional workmanship of the installation teams, who demonstrate attention to detail and expertise. Many reviews mention the high quality of tile work and the overall craftsmanship, resulting in stunning bathroom transformations that exceed expectations. Despite encountering some unexpected issues during the remodeling process, the team at Metropolitan Bath and Tile managed these challenges professionally, ensuring customer satisfaction. Overall, customers highly recommend Metropolitan Bath and Tile for anyone considering a bathroom renovation, emphasizing the seamless process, impressive results, and excellent customer service throughout the experience.
What can I say? Metro Bath and Tile took my ugly bathroom and turned it into something beautiful. We met with the salesperson who was very knowledgeable and patient with answering all of our questions. During our appointment in the showroom to pick out materials, we met with Ms. Wendy who was very helpful with making decisions. Believe me I'm a very indecisive person so picking materials was not an easy task. Then we met Zach who was absolutely fabulous with installing everything. Every person we had contact with was responsive to our many questions. I would highly recommend Metro to all my family and friends.
My wife and I were very pleased with our experience with Metropolitan Bath and Tile. From our first visit to the showroom to the completion of the project, it certainly exceeded our expectations. Kayla, the Design Consultant, was very helpful in explaining how the bathroom renovation process works. A few weeks thereafter, Tom, the Estimator and Master Mechanic, provided us with a detailed overview of how the design of our new bathroom would be constructed and answered all our questions/concerns. When it was time to meet with the Showroom Manager/Designer, Wendy, she made us feel comfortable and offered suggestions to complement the patterns, colors and styles chosen to...read full review
The entire process from the first visit to the showroom to the actual work to remodel two bathrooms went smoothly and performed to perfection. Kayla O. was such a joy to work with. She helped us with the selection of materials and design plus, explained the process and answered all of our questions. Our installation technician was Paul. OMG, this guy is so talented and a skilled tradesman. Tile installation is beautiful, and the preparation/ repairs were expertly completed. We did run into a few "surprises" during the demo phase, but even these bumps in the road were managed professional. We couldn't be more satisfied with the work Metro Bath and Tile did for us.Service:...read full review