About Heil Plumbing & HVAC
Heil Plumbing is known for its professional and courteous service. Customers report quick responses, such as same-day service for repairs like toilet replacements and leaks. The technicians are praised for their thorough explanations, patience, and honesty. Clients appreciate the quality of work and reasonable flat rates, making Heil Plumbing a reliable choice for plumbing needs. Customers have consistently praised the company's prompt and transparent pricing, professional evaluations, and experienced work. Technicians like Eric and CJ have been recognized for their fast, friendly, and clean service. The company also offers a 10% service coupon that customers find valuable. Customers appreciate the lack of pressure and the patience shown when answering their questions. The company's technicians, such as Seth and Joe Welsh, have been commended for their polite, professional, and exceptional service, even when addressing simple issues. Customers have highlighted the team's willingness to go above and beyond, such as adding extra lubrication to a shower faucet cartridge to ensure smooth operation. Overall, Heil Plumbing has established a reputation for providing reliable, high-quality plumbing services with a focus on customer satisfaction.
I had nearly 300 feet of outdoor water line that needed to be replaced. From the initial call with Ashley to the estimate with Ike and the work with Charlie and Freddie, the entire experience was great. Everyone was so professional and friendly. They went out of their way to do the least amount of damage to the property that was necessary, including coming up with a plan so they didn’t need to disturb any asphalt. They kept me informed throughout the work including plans for dealing with problems that arose. While having to replace a main water line is never pleasant, this team made it much better. I would definitely recommend them to anyone that needs major work...read full review
I received Steve’s name from someone who lives in Laurel. He was professional, prompt, easy to communicate with. It is the 2nd time I have called him for an issue. I would use him again.
The gentleman that came to my home was prompt, respectful and informative. He offered me 2 options and we agreed on the best one. He did a great job and explained everything to me to be sure I was happy with his service. I was very impressed with his listening skills. Seemed as if he took courses in positive customer relations.
I want to thank Heil for once again for quickly helping me in a time of need as they have for decades.