I guess everyone is entitled their opinion and each experience is different. My entire family chose this clinic and we have all had excellent experiences. I wouldn’t go anywhere else! Kim Cook is amazing, as is her staff! Although if you choose not to go here that leaves more time for me if I need it! :)
I can’t say I’ve had the best experience here. I understand the doctors have many patients but it just doesn’t feel like the staff here care. I’ve had prescriptions take weeks to refill no matter how many times I call or use the online service. They even ignore the pharmacies request till the point I run out. My medical records were also lost somehow when they switched systems.
I want to start by saying that I have been a patient at this office since 2017. There have been many times I have been sick and the office has been great to either get me a virtual appointment or see me the same day. The parking at this location is great, its above an urgent care but the parking lot is never more than 3/4 full.
Checking in with a tablet was at first confusing, but once I learned the right way to get it to scan my insurance card, no issues at all.
My nurse Holly is always a pleasure and can bring a smile to my face, even if I am there because I think I have the flu. My Doc is great, calls me by my name when he sees me in the hallway and you can tell… read full review
14090 H G Trueman Rd Suite 2100, Solomons, MD 20688
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