About White Oak Auto Service
White Oak Auto Service is a well-established full-service Mercedes Benz service, repair, and collision center with 35 years in business. The shop is state-of-the-art and offers a two-year parts and labor warranty on all repairs. Customers appreciate the comprehensive services available, from routine maintenance to major engine work. As a PPG certified collision center, White Oak also provides a lifetime warranty on body, fender, and paint work. Many reviews highlight the shop's honest and fair pricing, as well as the exceptional customer service provided by the knowledgeable staff. Loyal customers express satisfaction with the team's expertise and dedication, often recommending the service to others. The shop is known for its commitment to quality care for Mercedes Benz vehicles and its friendly, patient staff. Customers describe the service as great, with Rami, the staff member, providing excellent and timely work without unnecessary upselling. The pricing is also noted to be better than the dealers, and the shop will even perform small tasks at no charge.
Manager was very professional, cordial and knowledgeable! Service was performed very satisfactorily and work was completed in a timely fashion as promised. Cost was competitive and reasonable!
I strongly recommend this shop for your Mercedes Benz services!
Rami Kouncar came very highly recommended to me by a colleague at work for my 2017 Mercedes-Benz E300. Three months after I bought my used E300 (low mileage, about 65k), I was alerted with a check engine light for a crankcase ventilation valve (PCV) failure due to the valve either failing or becoming clogged. I took a chance and drove to MD (I live in VA) banking on the high recommendation from my colleague to be seen at Rami's. I walked into his shop one afternoon, within 2 mins, he uttered the letters PCV, advised me that it's a common safety recall item for my model, advised me to take it to the dealership and that they would fix it for free. In the event they didn’t,...read full review
I've been taking my Benz to White Oak Auto Service for a few years and have always been impressed with their expertise and honesty. I recently had a big repair done and the work was thorough and the price was fair. I highly recommend them to anyone looking for a reliable and honest mechanic.